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Head of Operations
3 months ago
Role Overview:
- The Head of Operations is a critical leadership role responsible for overseeing the overall operational efficiency and effectiveness of the organization
- This role entails driving excellence in daily operations, implementing strategic initiatives, ensuring customer satisfaction, and fostering a culture of continuous improvement across all outlets.
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, Marketing, or a related field; MBA is a plus.
- Proven experience in a senior operations management role, preferably in the food and beverage industry.
- Strong leadership and team management skills with the ability to inspire and motivate teams.
- Excellent analytical and problem-solving abilities.
- Strong understanding of POS systems and technical troubleshooting.
- Exceptional communication and interpersonal skills.
- Experience in developing and executing marketing strategies.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
- Strong financial acumen and experience in budget management.