Channel Operations Specialist

2 weeks ago


Lagos, Nigeria PalmPay Full time

ABOUT THE COMPANY

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

JOB SUMMARY

A minimum of a Bachelor’s Degree in Computer Science, Engineering, or any related field, or equivalent experience is required.At least three (3) years of related experience are required.Advanced knowledge of different payment systems, especially Biller (VAS) transactions, and funds transfer systems.Good understanding of local transfers (Interbank/Intrabank) and VAS transaction process flow.Good knowledge of payment system integration.Advanced proficiency in problem-solving, ability to investigate and address application issues.Technically skilled to manage and support digital payment solutions and banking applications.An added advantage is the effective use of database querying languages and tools to develop queries/reports and analyze business process data.Experienced in managing and supporting payment (fund transfers and VAS) transaction processing systems.

RESPONSIBILITIES

Responsible for the availability, stability, reliability, and operation of payment systems by monitoring, supporting, and optimizing production systems and services.Take overall responsibility for investigating and resolving system downtime affecting the channels and payment applications.Provide technical support in identifying, investigating, and resolving transaction-related issues.Proactive monitoring of processes and transactions across different payments leading to the identification of potential glitches.Ensure payment channels have a stable connection with the payment service providers and provide quick responses to any channel-related issue.Work closely with the Operations team to suggest and recommend new initiatives that could Improve customers’ experience with the usage of our mobile application and payment system.Track issues and work with component teams for timely resolution of downtimes on any of the payments.Analyze and interpret application logs and traces in other to identify failures and resolve the identified issues.Taking up technical engagement with payment service providers.

REQUIRED SKILLS

Strategizing, Business performance monitoring, Business development, Business management, Business strategy, Business intelligence

REQUIRED EDUCATION

Bachelor's degree



  • Lagos, Lagos, Nigeria PalmPay Full time

    ABOUT THE COMPANYPalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.JOB SUMMARYA minimum of a Bachelor's Degree in Computer Science, Engineering, or any related field, or equivalent experience is required.At least three (3) years of related experience are...


  • Lagos, Lagos, Nigeria Bolt Full time

    About The RoleAs a Senior Operations Specialist, you will be responsible for day-to-day management of key metrics within city operations, focusing on maintaining and improving quality, performance, and compliance.You will be working closely with the Operations Manager and Country Manager where your work will have a direct impact on the business growth...


  • Lagos, Nigeria Bolt Full time

    About The RoleAs a Senior Operations Specialist, you will be responsible for day-to-day management of key metrics within city operations, focusing on maintaining and improving quality, performance, and compliance.You will be working closely with the Operations Manager and Country Manager where your work will have a direct impact on the business growth...


  • LAGOS, Nigeria Scruples Resource Limited Full time

    MAIN FUNCTIONS Logistics Specialist provides subject matter expertise to operating teams. Expert resource for Logistics and may include aviation, marine, shore base, ground transportation and camp services to deliver safe reliable and cost efficient logistic services. Demonstrates good planning, scheduling, coordination and administration skills and able to...


  • Lagos, Nigeria Mutual Benefit Assurance Full time

    ResponsibilitiesAs an API Developer, you would be responsible for designing and developing RESTful APIs to provide access to our core services and dataManage all payment channels and connectors to third-party application.Create detailed API libraries and documentation to enable third-party developers to easily integrate.Track API performance metrics and work...


  • Lagos, Lagos, Nigeria Mutual Benefit Assurance Full time

    ResponsibilitiesAs an API Developer, you would be responsible for designing and developing RESTful APIs to provide access to our core services and dataManage all payment channels and connectors to third-party application.Create detailed API libraries and documentation to enable third-party developers to easily integrate.Track API performance metrics and work...


  • Lagos, Nigeria THCO Full time

    Lead Digital Marketing Specialist We are seeking a highly motivated and results-oriented Lead Digital Marketing Specialist to spearhead all our digital marketing initiatives. You will be responsible for developing and executing a comprehensive digital strategy that drives brand awareness, engagement, and ultimately, sales. Responsibilities: ● Plan,...

  • Cake Specialist

    2 weeks ago


    Lagos, Nigeria Sweet Sensation Full time

    We are excited to announce an opening for an enthusiastic Cake Specialist to amplify our cake’s story and sweeten our brand presence.This role is designed for a marketing maestro who thrives on creativity, collaboration, and has a knack for engaging audiences.Your Role and Responsibilities:Craft and execute impactful marketing strategies that boost brand...

  • Cake Specialist

    2 weeks ago


    Lagos, Lagos, Nigeria Sweet Sensation Full time

    We are excited to announce an opening for an enthusiastic Cake Specialist to amplify our cake's story and sweeten our brand presence.This role is designed for a marketing maestro who thrives on creativity, collaboration, and has a knack for engaging audiences.Your Role and Responsibilities:Craft and execute impactful marketing strategies that boost brand...

  • Machine Specialist

    6 hours ago


    Lagos, Nigeria THCO Full time

    Job Title: Machine Specialist Department: Manufacturing Reports To: Production Manager Summary: The Machine Specialist is responsible for the maintenance, repair, and troubleshooting of machinery in the manufacturing plant. They will work with a team of engineers and technicians to ensure that the machines are operating safely and efficiently. The...


  • Lagos, Lagos, Nigeria Vencru Nigeria Ltd Full time

    Responsibilities:Marketing:Develop and execute comprehensive digital marketing strategies to achieve business objectives.Collaborate with cross-functional teams to align marketing efforts with overall business goals.SEO Work: Blogs and New Landing Pages:Optimize blogs and new landing pages for search engine visibility and ranking.Collaborate with contractors...


  • Lagos, Nigeria Vencru Nigeria Ltd Full time

    Responsibilities:Marketing:Develop and execute comprehensive digital marketing strategies to achieve business objectives.Collaborate with cross-functional teams to align marketing efforts with overall business goals.SEO Work: Blogs and New Landing Pages:Optimize blogs and new landing pages for search engine visibility and ranking.Collaborate with contractors...


  • Lagos, Nigeria Reliance HMO Full time

    DescriptionThe onboarding specialist will be responsible for the client onboarding experience, ensuring that clients have a memorable start to their journey with reliance health, and will manage the sales administration role.They will play a key role in overall customer satisfaction, ensuring that clients are equipped with all that is required to take full...


  • Lagos, Lagos, Nigeria Reliance HMO Full time

    DescriptionThe onboarding specialist will be responsible for the client onboarding experience, ensuring that clients have a memorable start to their journey with reliance health, and will manage the sales administration role.They will play a key role in overall customer satisfaction, ensuring that clients are equipped with all that is required to take full...

  • Computer Operator

    2 weeks ago


    Lagos, Nigeria George Houston Resources Limited (GHR) Full time

    ABOUT THE COMPANYGeorge Houston Resources Limited (GHR) Is A Human Resource Development And Management Consulting Firm Registered In Nigeria. GHR Assists Organizations To Achieve Their Corporate Visions And Objectives Through Integrated, Strategic And Solution-Oriented HR Consulting Services Using Best-Practice Methodologies. We Provide Our Clients With...

  • Computer Operator

    2 weeks ago


    Lagos, Lagos, Nigeria George Houston Resources Limited (GHR) Full time

    ABOUT THE COMPANYGeorge Houston Resources Limited (GHR) Is A Human Resource Development And Management Consulting Firm Registered In Nigeria.GHR Assists Organizations To Achieve Their Corporate Visions And Objectives Through Integrated, Strategic And Solution-Oriented HR Consulting Services Using Best-Practice Methodologies.We Provide Our Clients With...


  • Lagos, Lagos, Nigeria Reliance Health Full time

    ABOUT THE COMPANYWe're a health insurance company that uses software, data science, and telemedicine to make health insurance delightful, affordable, and easier to access.JOB SUMMARYRequirements Candidates should possess a B.Sc./HND qualification Must be based in Lagos Minimum of one year experience in Corporate Retention or a similar role. Strong written...

  • Operations Manager

    4 weeks ago


    Lagos, Lagos, Nigeria Platos Health Full time

    Job DescriptionWe are seeking a passionate individual to join our operations team in Nigeria.As the Operations Specialist, you will support the director of operations in coordinating the operational excellence of our company in Nigeria, ensuring we deliver high-quality service efficiently and effectively.You will oversee all aspects of our operations, from...


  • Lagos, Nigeria MTN Nigeria Full time

    ABOUT THE COMPANYMTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and...


  • Lagos, Lagos, Nigeria MTN Nigeria Full time

    ABOUT THE COMPANYMTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and...