Business Development Associate
1 month ago
Role Summary
- Responsible for the initiation and growth of new and existing business for the company. Developing and executing mutually beneficial proposals and communicating effectively with relevant stakeholders.
- Constantly driving towards acquiring and retaining customers and business partners.
Role Overview & Details
- Generate leads and drive adoption and brand awareness through on-site, face-to-face interactions with partners and customers.
- Develop robust knowledge of all software and hardware product lines/services.
- Track market and sales performance.
- Maintain relationships with partners Agents, Truckers, and Processors.
- Report weekly/monthly on the status of field marketing activities and customer service management using Freshworks customer relationship management CRM system.
- Complete field marketing campaigns after conducting preliminary research.
- Monitor performance ratios for agents and provide strategies to continuously improve them.
- Managing sales funnel per user and researching existing customers to ensure targeting is precise.
- Perform cold outreach, Email, LinkedIn, and Phone Calls and manage leads generated.
- Work closely with marketing/sales teams to create programs that drive brand loyalty.
Role Requirements
- Higher Diploma or Bachelor's Degree in Social Sciences like Economics, Business Administration, Communications, or Psychology.
- 2 years of Business Development, marketing, and or public relations experience. Prior knowledge of using a CRM tool is required.
- Being comfortable with using a CRM tool, Slack, Google Suite, Excel, Miro, and LinkedIn Sales Navigator is an added Advantage.
Personality for success:
- Ability to build rapport
- Time management and planning skills
- Attention to detail
- Strong organizational and communication skills
- Business awareness and excellent organizational
- Flexible and proactive.
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