Telesales Officer

1 week ago

Lagos, Nigeria eRecruiter Nigeria Full time

Key Responsibilities:

  • Identify, qualify and cultivate new sales opportunities through multiple mediums such as email, phone calls, trade shows, and channel partner relationships
  • Execute on prospecting activities associated with the company’s marketing plan, and specific marketing campaigns
  • Utilizes CRM system and all necessary applications to manage and optimize sales opportunities, merge records and track all sales stages of the deal opportunities
  • Manage your assigned account and achieve sales targets and customer expectations
  • Conduct phone presentations to educate customers, identify their needs and sell the right solutions for maximum value
  • Document and track the status of inquiries and coordinate appropriate responses using best judgment to ensure customer satisfaction

Requirements

Job Requirements

  • Minimum of one year experience as a Telesales/ Customer Service Representative
  • Excellent communication and phone skills with strong sales and relationship-building skills
  • Ability to assess customer information, determine and address problem areas, and present the solution effectively.
  • You must have an effective and professional demeanor in conducting telephone sales with customers.
  • You must be flexible, and dependable and have the willingness to learn, excel and understand the customer’s position as well as assist where and when needed
  • A confident, nicely-persistent attitude that focuses on achieving goals

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