Market Place Specialist

1 month ago

Lagos, Nigeria The People Practice Full time

Our client is looking to hire a talented and proactive Marketplace Specialist who will be responsible for managing their presence on various online marketplaces, optimizing product listings, driving sales, and enhancing the overall customer experience. The ideal candidate will have a strong understanding of e-commerce platforms, excellent analytical skills, and a passion for delivering exceptional results.

Responsibilities:

On-Site Buyer Relations and Logistics Monitoring:

  • Establish and maintain relationships with officials on construction sites to understand their procurement needs and address any issues or concerns with delivery.
  • Coordinate logistics and delivery schedules to ensure timely and efficient transportation of construction materials from suppliers to buyers' sites.
  • Monitor and track shipments, providing real-time updates to buyers and addressing any delivery-related challenges or delays proactively.

BOQ Compilation and Aggregation

  • Work closely with buyers to compile Bills of Quantities BOQs for construction projects, detailing the materials and quantities required for each phase of the project.
  • Aggregate BOQ lists across multiple buyers to identify common materials and leverage collective purchasing power to negotiate favorable pricing with suppliers.
  • Utilize BOQ data to forecast demand, optimize inventory levels, and streamline procurement processes for both buyers and suppliers.

Supplier Relationship Management:

  • Onboard manufacturers and distributors of construction materials onto the marketplace platform.
  • Negotiate favourable pricing agreements and terms with suppliers to ensure competitive pricing for buyers while maintaining profitability for the marketplace.
  • Develop and nurture long-term relationships with suppliers, fostering partnership opportunities.

Buyer Acquisition and Engagement:

  • Target and onboard real estate contractors and construction companies as potential buyers for the marketplace.
  • Build and maintain relationships with buyers, understanding and meeting their procurement needs whilst providing the best price and timely delivery.
  • Close procurement deals with buyers, offering competitive pricing and value-added services to drive adoption and usage of the marketplace.
  • Ensure fulfilment of daily marketplace orders

Market Intelligence and Communication:

  • Stay informed about market trends, competitor activities, and industry developments related to construction materials.
  • Share market insights and pricing updates with buyers through daily price lists and communication channels within the marketplace community. 

Database Management:

  • Manage and maintain a comprehensive database of sellers manufacturers and distributors and buyers on the marketplace, including contact details, pricing agreements, and product offerings.
  • Ensure data accuracy and integrity to support informed decision-making and efficient operations.

Integration of Logistics and Technology

  • Collaborate with third-party logistics partners and leverage order management software to optimize warehouse and fulfilment operations. 

Product Knowledge

  • Maintain comprehensive knowledge of all construction materials available on the marketplace.
  • Act as a subject matter expert on construction materials, providing guidance and recommendations to customers on product selection, compatibility, and performance.
  • Conduct regular training sessions for internal teams to enhance their understanding of construction materials and facilitate effective sales and procurement processes.
  • Contribute to the development of standard operating procedures SOPs and other documentation required to support order fulfilment and operational goals.

Cross-Functional Collaboration

  • Serve as a resource for resolving product-related inquiries, issues, and disputes, ensuring customer satisfaction and adherence to marketplace quality standards.

Qualifications

  • Quantity Surveyor expertise or deep knowledge of construction materials across all categories, including familiarity with Bills of Quantities BOQs.
  • Experience managing supplier relationships, or procurement.
  • Access to a network of manufacturers, distributors, and real estate contractors within the construction industry.

Must have skills

  • Good communication, negotiation, and relationship-building skills.

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