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Nail Technician

3 months ago

Lagos, Nigeria SENCE Nigeria Full time

Job Summary:

  • The Lead Stylist is responsible for providing exceptional hair styling services, overseeing the styling team, and ensuring the highest level of customer satisfaction.
  • This role requires a strong technical proficiency in various hair styling techniques, a keen eye for trends, and excellent leadership skills.

RESPONSIBILITIES:

Technical Expertise:

  • Deliver exceptional hair styling services, including cuts, coloring, styling, and treatments.
  • Stay updated with the latest hair trends and techniques.
  • Provide advanced hair styling services to clients.
  • Train and mentor junior stylists on technical skills and best practices.

Team Management:

  • Oversee the daily operations of the styling team, including scheduling and workload management.
  • Assign clients to stylists based on their expertise and client preferences.
  • Conduct performance evaluations and provide feedback to stylists.
  • Assist in resolving customer complaints and issues related to styling services.
  • Ensure adherence to salon standards and policies.

Client Satisfaction:

  • Build and maintain strong relationships with clients.
  • Provide exceptional customer service and exceed client expectations.
  • Offer personalized hair consultations and recommendations.
  • Handle client inquiries and feedback effectively.

Business Development:

  • Contribute to the development of new hair services and treatments.
  • Assist in marketing and promotional activities for the salon.
  • Build relationships with industry professionals and suppliers.

Requirements

  • Minimum of 5 years of experience in the hairdressing industry.
  • Strong technical skills in various hair styling techniques, including cutting, coloring, and styling.
  • Excellent customer service and interpersonal skills.
  • Leadership and team management abilities.
  • Ability to work under pressure and meet deadlines.
  • Hairdressing certification or diploma.
  • Experience in salon management.
  • Knowledge of hair care products and trends.