Telesales Representative
1 month ago
Job Summary:
We are seeking a proactive and enthusiastic Telecaller/sales to join our team. TheTelecaller/sales will be responsible for contacting potential customers to introduce our products/services, answer questions, and schedule appointments. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to handle objections effectively.
Key Responsibilities:
- Contact potential customers via telephone to introduce our products/services.
- Make outgoing calls to follow up with potential leads and convert them into customers.
- Provide accurate information about our products/services to customers.
- Maintain a database of customer information and update it regularly.
- Schedule appointments for sales representatives to meet with potential customers.
- Achieve weekly/monthly targets for lead generation and conversion.
- Collaborate with the sales team to ensure customer satisfaction and achieve sales targets.
- Handle objections and complaints effectively to maintain customer satisfaction.
- Keep abreast of product knowledge and industry trends to effectively communicate with customers.
Requirements:
- Proven experience as a telecaller/ sales or similar sales/customer service role.
- Excellent communication and interpersonal skills.
- Ability to persuade and influence customers.
- Good listening skills and the ability to understand customer needs.
- Strong negotiation skills.
- Basic computer skills and familiarity with CRM software.
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