Telesales Representative

Job Summary:

We are seeking a proactive and enthusiastic Telecaller/sales to join our team. TheTelecaller/sales will be responsible for contacting potential customers to introduce our products/services, answer questions, and schedule appointments. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to handle objections effectively.

Key Responsibilities:

• Contact potential customers via telephone to introduce our products/services.
• Make outgoing calls to follow up with potential leads and convert them into customers.
• Provide accurate information about our products/services to customers.
• Maintain a database of customer information and update it regularly.
• Schedule appointments for sales representatives to meet with potential customers.
• Achieve weekly/monthly targets for lead generation and conversion.
• Collaborate with the sales team to ensure customer satisfaction and achieve sales targets.
• Handle objections and complaints effectively to maintain customer satisfaction.
• Keep abreast of product knowledge and industry trends to effectively communicate with customers.

Requirements:

• Proven experience as a telecaller/ sales or similar sales/customer service role.
• Excellent communication and interpersonal skills.
• Ability to persuade and influence customers.
• Good listening skills and the ability to understand customer needs.
• Strong negotiation skills.
• Basic computer skills and familiarity with CRM software.