Network Service Engineer
3 weeks ago
ABOUT THE COMPANY
ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals. As a pioneer and a leading Fibre-To-The-Home (FTTH) operator in Nigeria, we currently provide a number of solutions to various industries and market segments using industry-leading technology (such as our very own Fibre-To-The-Home (FTTH) cable technology) as our core access network infrastructure and fixed wireless radio services (via licensed frequency). We also proffer complementary IT solutions, with a view of covering key commercial and suburban regions. Vision
JOB SUMMARY
Requirements Bachelor's degree in Computer Science, Computer Engineering, MIS, Electrical Engineering or other technical disciplines 5 - 7 years working experience Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE Requires strong knowledge of Cisco routers and switches and of firewalls and web filtering solutions Keen interest in emerging technologies Cloud, SD-WAN Good verbal and written communication skills required for interaction with business-users. Strong problem-solving skills required for technical issue resolution.
RESPONSIBILITIES
Job SummaryThe Network Services Engineer is responsible for pro-actively performing network fulfilment activities across all network products. Assists in troubleshooting customer impacting issues affected by the fulfilment process, diagnose problems and troubleshoot within Data Centre / LAN/WAN / Wireless, or Firewall / Load Balancing / Threat Protection.Providing design and implementation according to best practices and standards and assist in deploying and supporting Network services and Security for clients.Duties and Duties Maintain platform for network service usage; gathering monitoring statistics. Engage in routine preventative procedures and maintaining and monitoring network security i.e Firewall, switches. Proactively monitor and report infrastructure capacity including bandwidth, storage etc. Conduct service support analysis that will identify stretching objectives, drive improvements and deliver benefits in supporting customers whilst maintaining ipNX’s values. Maintain inventories of hardware, software and peripherals across the desktop estate; along with domain account information including rights, security and access groups. Implement controls to provide security for operating systems, software, and data. Maintain technical documentation and database information for the all networks and circuits. Manage maintenance and repair programs, making sure systems don't break down.
REQUIRED SKILLS
Local area networks (LAN), IT support, Troubleshooting, Networking
REQUIRED EDUCATION
Bachelor's degree
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