Head, Customer Experience

To Carry Out Your Role...You'll dissect customer data on everything from purchase to engagement to churn, uncovering trends and painting a clear picture of the customer journey.Become a customer journey cartographer, mapping out each touchpoint and identifying pain points or opportunities to delight customers.Collaborate with teams across the company to...

To Carry Out Your Role…You'll dissect customer data on everything from purchase to engagement to churn, uncovering trends and painting a clear picture of the customer journey.Become a customer journey cartographer, mapping out each touchpoint and identifying pain points or opportunities to delight customers.Collaborate with teams across the company to...

ABOUT THE COMPANYWe want to change what it means to be an entrepreneur by giving entrepreneurs a new name, one that commands utmost respect and adoration. We want entrepreneurs to see themselves as deserving of high esteem and such entrepreneurs must be quick to separate themselves from mere hustlers. When entrepreneurs associate with our brand, they must...

ABOUT THE COMPANYWe want to change what it means to be an entrepreneur by giving entrepreneurs a new name, one that commands utmost respect and adoration.We want entrepreneurs to see themselves as deserving of high esteem and such entrepreneurs must be quick to separate themselves from mere hustlers. When entrepreneurs associate with our brand, they must...

ABOUT THE COMPANYHilton is one of the largest and fastest growing hospitality companies in the world, with more than 4,900 properties comprising over 800,000 rooms in 104 countries and territories. In the nearly 100 years since our founding, we have defined the hospitality industry and established a portfolio of 14 world-class brands, including our flagship...

ABOUT THE COMPANYHilton is one of the largest and fastest growing hospitality companies in the world, with more than 4,900 properties comprising over 800,000 rooms in 104 countries and territories. In the nearly 100 years since our founding, we have defined the hospitality industry and established a portfolio of 14 world-class brands, including our flagship...

DescriptionA Head Chef is responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience while seeking customer feedback, training staff, controlling costs, and covering all business needsWhat will I be doing?As a Head Chef, you are responsible for managing all aspects of the kitchen to deliver an excellent Guest and...

JOB OBJECTIVESVerification and Monitoring of Account Maintenance Activities with specialization to Customer Information Update from Branches on IBPS AMO, AML1 DAR queuesDUTIES & RESPONSIBILITIESCo-ordinate  Customer Data Management And Compliance Support Officers in the effective capturing of all Customer Information Updates processed through   IBPS...

JOB OBJECTIVESVerification and Monitoring of Account Maintenance Activities with specialization to Customer Information Update from Branches on IBPS AMO, AML1 DAR queuesDUTIES & RESPONSIBILITIESCo-ordinate Customer Data Management And Compliance Support Officers in the effective capturing of all Customer Information Updates processed through IBPS while...

ABOUT THE COMPANYFirst Bank of Nigeria Limited, is a Nigerian multinational bank and financial services company headquartered in Lagos Nigeria. It is the premier bank in West Africa with its impact woven into the fabric of society.JOB SUMMARYJob Requirements Candidates should possess an HND / BSc in any discipline Must have 1-7 years of Relative Banking...

ABOUT THE COMPANYFirst Bank of Nigeria Limited, is a Nigerian multinational bank and financial services company headquartered in Lagos Nigeria. It is the premier bank in West Africa with its impact woven into the fabric of society.JOB SUMMARYJob Requirements Candidates should possess an HND / BSc in any discipline Must have 1-7 years of Relative Banking...

A Head Chef is responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience while seeking customer feedback, training staff, controlling costs, and covering all business needsWhat will I be doing?As a Head Chef, you are responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member...

Responsibilities:Prepare necessary documentation/visuals for client to demonstrate performance of products/services; analyze trends in C-Sat/NPS scores to identify areas of improvementSupport Head of Customer Success/PMO to Conduct Health checks and Quarterly Business Reviews.Direct the customer success department and ensure that goals of customer engagement...

Responsibilities:Prepare necessary documentation/visuals for client to demonstrate performance of products/services; analyze trends in C-Sat/NPS scores to identify areas of improvementSupport Head of Customer Success/PMO to Conduct Health checks and Quarterly Business Reviews.Direct the customer success department and ensure that goals of customer engagement...

Function: Customer Advocacy Reporting to: Head, Corporate Customer Care Location: Lagos Travel Frequency: Rarely Purpose of the Job The Corporate Customer Care role will manage /develop client relationships with existing and new clients by ensuring customers are satisfied through consistent advocacy resulting in profits for the organization. To deliver...

Job DescriptionWe are seeking a dynamic and experienced Head of Engineering with expertise in solar energy to lead our engineering team in Lagos. The ideal candidate will have a strong background in solar power systems and extensive experience in engineering management. As the Head of Engineering, you will be responsible for overseeing all engineering...

Who we are looking for?The Head of Supply will be the driving force behind our logistics operations across multiple markets.This critical role entails directing all aspects of Kobo's logistics management function, ensuring timely delivery and distribution of products and materials to our customers.Leading a team of logistics professionals, the Head of Supply...

Who we are looking for?The Head of Supply will be the driving force behind our logistics operations across multiple markets.This critical role entails directing all aspects of Kobo’s logistics management function, ensuring timely delivery and distribution of products and materials to our customers.Leading a team of logistics professionals, the Head of...

Job RoleDevelop and design engaging and interactive training courses using e-learning authoring tools.Upload and organize training materials, resources, and assessments on the LMS platform.Customize and configure the LMS system to meet the organization's training needs and requirements.Monitor course enrollment, progress, and completion metrics to assess...

Role DescriptionThis is a full-time role as the Head of Production at Ayoola Foods. The Head of Production will be responsible for overseeing the day-to-day production operations. This is an on-site role located in Lagos. The Head of Production will be involved in production planning, production management, operations management, team management, and...