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Manager, Internal Communications

3 months ago

Lagos, Nigeria IHS Towers Full time

ABOUT THE COMPANY

The company started as a provider of site build services for mobile network operators in Nigeria, but has gone on to develop deep expertise in all aspects of telecom towers. Today, IHS and its subsidiaries in Nigeria manage over 16,500 sites. We operate from our head office in Lagos but have regional offices in Abuja, Ibadan, Enugu, Asaba, Kano and Port Harcourt. We deliver innovative solutions to our customers, including making use of greenfield and rooftop sites, and developing rural telephony projects to connect the most remote communities in Nigeria. We operate two datacenters – in Lagos and Abuja – enabling us to support our Network Operating Centers with a high-quality IT infrastructure, robust security and a reliable network.

JOB SUMMARY

QualificationsBachelor’s Degree in journalism, English, communications, marketing, or a related field.8+ years of relevant communications experience in an Agency or corporate environment.Demonstrated experience in planning, executing, and monitoring communications strategies.Must be able to work effectively in a diverse and multi-cultural team.

RESPONSIBILITIES

Develop and execute the internal communications strategy for the organization, including key messaging, communication channels, and tactics.Create and deliver internal communications content, including email updates, newsletters, intranet content, videos, and presentations.Ensure communication messaging and materials are high quality, accurate, appropriate, and integrated with company priorities, values, and brand guidelines.Monitor and measure the effectiveness of internal communications to continuously improve internal communications strategy to reach and engage employees. Make recommendations for improvement based on feedback and data analysis.Develop and maintain a content calendar to ensure that internal communications are timely and relevant.Identify opportunities to promote employee engagement and help foster a positive company culture.Assist with crisis communications, ensuring all employees are informed and up to date.Maintain the company’s internal communication tools, ensuring they are up-to-date and user-friendly. Use internal tools as appropriate to maximize the company’s internal communication effectiveness and ensure consistent messaging, branding, and identity.Coordinate internal events and other related initiatives.  Provide daily updates of relevant press mentions to management and critical internal stakeholders.Maintain brand consistency and messaging across all content channels.Manage approved vendor/agency relationships.Other duties as assigned by Associate Director, Corporate Communications.

REQUIRED SKILLS

Internal communication, Written communication, Communication, Interpersonal communication, Corporate communications

REQUIRED EDUCATION

Bachelor's degree