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Program Manager, Community

3 months ago

Lagos, Lagos, Nigeria Interswitch Full time

Job Overview

  • The Program Manager, Community, will lead various startup community-centric activities, including planning, executing, and overseeing community programs and events.
  • The Program Manager will also play a crucial role in evaluating community data to pinpoint open-innovation opportunities and manage the Interswitch for Startups platform.

Key Responsibilities

Program Development and Platform Management:

  • Design, implement, and manage startup community programs that align with the organization's goals and objectives.
  • Develop program budgets, timelines, and performance metrics to ensure programs are delivered on time and within budget.
  • Manage Open Innovation leveraging the Interswitch for Startups platform.

Stakeholder Engagement:

  • Build and maintain relationships with the Nigerian Startup ecosystem, community members, partners, and other stakeholders.
  • Serve as the primary point of contact for startup community inquiries and concerns.

Event Planning and Coordination:

  • Plan and execute community events, workshops, and other activities to engage and support the community.
  • Coordinate logistics, including venue selection, scheduling, and resource allocation.

Monitoring and Evaluation:

  • Track and report on program performance, including participation rates, feedback, and impact.
  • Utilize data to assess the effectiveness of programs and identify areas for improvement.

Communication and Outreach:

  • Develop and implement communication strategies to promote community programs and events.
  • Create and distribute promotional materials, including newsletters, social media posts, and press releases.

Team Leadership and Collaboration:

  • Lead and mentor program staff, interns, and volunteers.
  • Collaborate with other departments to ensure alignment and support for community initiatives.

Qualifications

Education:

  • Bachelor's degree in Community Development, Social Work, Public Administration, or a related field. Master's degree preferred.

Experience:

  • Minimum of 5 years of experience in program management, community engagement, or a related field.
  • Proven track record of successfully managing and delivering community programs.

Skills:

  • Excellent organizational and project management skills.
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite and project management software.
  • Experience with budget management and fundraising is a plus.

Personal Attributes

  • Passionate about community development and social impact.
  • Empathetic and culturally sensitive.
  • Innovative and solution-oriented.
  • Detail-oriented and highly organized.
  • Ability to work flexible hours, including evenings and weekends, as needed.