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IT Officer

4 months ago

Lagos, Lagos, Nigeria SIMS Nigeria Limited Full time

Job Summary

  • The IT Officer will be responsible for managing and maintaining the company's IT infrastructure, ensuring the smooth and secure operation of IT systems.
  • The role involves providing technical support, , and implementing technology solutions to enhance business operations.
  • The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a dynamic environment.

Key Responsibilities

  • Maintain and administer computer networks and related computing environments, including hardware, software, and all configurations.
  • Perform data backups and disaster recovery operations.
  • Monitor network performance to ensure availability and reliability.
  • Install, configure, and maintain operating systems, application software, and system management tools.
  • Provide technical support for end-users, resolving hardware and software issues.
  • Respond to IT support tickets promptly and efficiently.
  • Train staff on the use of IT resources and systems.
  • Maintain an updated inventory of all IT equipment and software licenses.
  • Implement and manage security measures for the protection of computer systems, networks, and data.
  • Monitor security systems to detect and respond to threats.
  • Conduct regular security audits and vulnerability assessments.
  • Ensure compliance with company policies and regulatory requirements.
  • Assist in the planning and implementation of IT projects.
  • Coordinate with external vendors and service providers as needed.
  • Ensure regular maintenance of systems and infrastructure.
  • Troubleshoot and resolve system performance issues.

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • 3-5 years of experience in IT support or network administration.
  • Strong understanding of IT systems, networks, and security protocols.
  • Proficient in Windows/Linux/Mac OS environments.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and strong organizational skills.
  • Ability to manage multiple tasks and projects simultaneously.