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Content Management System Personnel
2 weeks ago
REQUIREMENTS
- Bachelor's degree in Marketing, Communications, or a related field.
- Proven experience in content creation, social media management, or digital marketing.
- Experience with customer relationship management systems CRM
- Familiarity with SEO best practices and content optimization techniques.
- Strong written and verbal communication skills.
- Excellent customer service and interpersonal skills.
- Proficiency in analytics tools and platforms to track and measure engagement metrics.
- Attention to detail and ability to multitask in a fast-paced environment.
MAJOR RESPONSIBILITIES
- Upload, update, and manage compelling and relevant content tailored to our target audience.
- Monitor platform performance, including speed, responsiveness, and user engagement.
- Customize and maintain the platform to align with business goals and user needs.
- Collaborate with cross-functional teams to support platform integrations and enhancements.
- Manage user accounts, permissions, and access levels within the platform.
- Conduct regular audits of content and user accounts to ensure quality and security.
- Ensure content is accurate, up-to-date and properly formatted.
- Categorize content and apply appropriate metadata for search and organization.
- Respond promptly and professionally to user inquiries and feedback, ensuring a positive customer experience.
- Develop and implement strategies to increase user engagement with our content.
- Monitor and analyze user feedback and engagement metrics to identify areas for improvement.
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