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Head of IT
1 month ago
Responsibilities
- Develop and implement the bank's IT strategy in alignment with organizational objectives.
- Identify emerging technologies and trends to drive innovation and competitiveness.
- Create and manage the IT budget, ensuring cost-effectiveness.
- Oversee the design, implementation, and maintenance of the bank's IT infrastructure.
- Ensure the availability, reliability, and security of network systems, servers, and hardware.
- Manage relationships with third-party IT service providers and vendors.
- Implement robust cybersecurity measures to safeguard customer data and sensitive information.
- Ensure compliance with relevant regulations and industry standards e.g., data protection, PCI DSS, etc..
- Conduct regular security assessments and audits.
- Supervise the deployment and maintenance of software applications used across the bank.
- Collaborate with departments to identify software needs and enhancements.
- Manage software licenses and updates.
- Provide technical support to bank employees, resolving IT-related issues promptly.
- Establish and manage an efficient IT helpdesk system.
- Monitor and report on IT service performance.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field Master's degree preferred.
- Relevant IT certifications e.g., ITIL, CISSP, CISM, etc. are advantageous.
- Minimum of 3 years of progressive IT leadership experience in the banking or financial services industry.
- Proven track record in managing IT teams and projects.
- Strong knowledge of IT infrastructure, networking and systems administration. o Proficiency in cybersecurity, data protection, and compliance.
- Experience with core banking systems and financial software is a plus.
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