Salon Manager
1 month ago
ABOUT THE COMPANY
HR-EX Consulting partners with small businesses looking for affordable HR professional advisory and services. In practice, we operate as an outsourced HR department and provide professional HR services to small businesses at a fraction of the cost of hiring a full-time staff. We are your ideal HR Partner if you:
Are looking for expert HR support at affordable rates
Want a proactive approach to managing your HR
Are not willing to invest in a fully resourced HR department for now
Are looking to focus on growing your Business and rely on seasoned HR professionals for your people and organization needs
Our vision is to be a technology company that provides professional HR services to micro, small and medium enterprises.
At HR-EX Consulting, we believe small businesses are the growth engine of any economy and having the right people and organizational processes, practices and systems in place is fundamental to securing the future and scaling the Business. Because we understand that your business needs evolve as you grow, and you should only really be paying for services you need when you need them, providing professional HR services at affordable rates is at the heart of what we do.
JOB SUMMARY
Qualifications RequiredOND/HND or equivalent experience in management or administration3 years work experience.Extensive experience providing salon services to clientsAdvanced organizational skills to manage staff and operationsKnowledge of inventory managementExcellent communication and team-leading skillsDetailed knowledge of the beauty industry and customer needsInterest and ability to continue learning about market standards and changes in trendsAbility to multitask.Ability to Provide excellent customer service and be a brand ambassador.Ability to work under pressure.
RESPONSIBILITIES
Lead the salon staff team in providing excellent services and maximizing profit.Manage the salon's day-to-day operations, including opening and closing procedures, staff behaviour, and customer intake procedures.Supervise training for salon staff in procedures, policies, and health regulations.Schedule staff to ensure adequate coverage for the salon's needs.Resolve customer complaints and provide solutions to staff disputes.Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items.Advise Management on any potential threats or issues.Oversee appointment schedule.Setting goals for each Employee, evaluating performance, and providing training and overall guidance in liaison with the HR Manager.Assist in recruiting salon staff who meet mandatory educational and licensing requirements.Ensuring that the Salon is clean and tidy at all times.Staying up to date with new trends and styles in the industry.Maintain constant communication with staff and Management.Manage Facilities.Report stock in and out and liaise effectively with the Inventory Manager
REQUIRED SKILLS
Quality management, Stock and inventory management
REQUIRED EDUCATION
Diploma, Associate's degree
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