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Labor Relations Senior Manager

1 month ago


Lagos, Lagos, Nigeria Citibank Nigeria Limited Full time

ABOUT THE COMPANY

Citi has had a presence in Nigeria since 1984. Citi is the oldest existing international bank in Nigeria, with service bank branches spread across the nation.
Citibank Nigeria Limited (CNL) was incorporated in Nigeria on May 2, 1984 and the oldest international bank in the country. It provides a wide range of financial products and services to corporate and commercial customers, financial institutions and public sector organizations. It offers deposit and loan products, global transaction services, cash management, sales and trading, corporate finance and investment banking products.

The company was formerly known as Nigeria International Bank Ltd and changed its name to Citibank Nigeria in 2008. Today it employs about 300 people and operates 12 branches in Lagos, Abuja, Port Harcourt, Warri, Kano, Bonny, Aba, Lanlate and Ososa. As at December 31, 2016, it had over NGN 600 billion in total assets. Citibank Nigeria is owned by Citibank Overseas Investment Corporation, a subsidiary of Citibank N.A. (USA).

JOB SUMMARY

QualificationsMinimum of First Degree or equivalent in any discipline plus a relevant higher degree or professional qualification15 Minimum Years of Post-Graduation Work Experience10 Minimum Years of Experience in Banking10 Minimum Years in Previous Position

RESPONSIBILITIES

Labor/ Union & Collective Negotiations:Implements the organization's employee relations strategy to minimize the negative impact of individual employee grievances or collective labor disputes.Coordinates employee and labor relations programs to ensure compliance with policies and practices.Represents the organization in contract negotiations with labor unions. Ensures that there is effective cost budgeting for any incremental asks/incentives to support contract negotiations.Liaises with managers, employees, and their representatives to investigate and resolve grievances and develop strategies to prevent their recurrence to maintain a productive and harmonious workplace.Ensures all employer-employee relationships in the organization comply with collective agreements, individual employment contracts, regulations, laws, and the organization's employment policies and standards.Analyzes and interpret bargaining trends and issues, as well as standards, regulations, and laws to understand their impact on the organization. This includes market benchmarking on similar organizations and the incentives provided under the relevant bargaining agreements.Represents management in negotiations and dispute resolution with employees, unions, employer bodies, government agencies, labor relations authorities, and other agencies to protect the organization's interests.Employment Litigation:Provide support to Employment Legal and CHROs on employment litigation processesRegulatory Advisory (HR and Local Labor Law):Partners with the CHROs, Employment Legal, ICRM and Country Legal teams to respond to Labor authorities or regulators on employment mattersTranslate external/internal labor counsel labor law / regulations and into changes impacting the workplace; monitor changes in labor law to advise managementSupport CHROs with Labor Department audits and/or inquiriesHandbook amendments and policy disseminationAdvise/counsel on all HR matters under local law including hiring, working shifts, over time and premium pay, exemption classifications under applicable wage and hour laws, DIRA and VIC, Occupational Health & Safety, Terminations, performance, mobility , cross-border transfers, local legal vehicles, work visas or permitsIndividual and Collective Dismissals (Terminations):Engage in negotiations for individual and collective dismissal processes, redundancy calculations, tax impact, cases preparation (dismissal letters, separation agreements, communication etc.) in consultation with Employment LegalPartner with Employment Legal, Country Legal, Employee Relations, HRAs and CHROs on Involuntary Terminations that require special supportOversight & Reporting:Provide Information for Senior Escalation meetings and governance forumsPolicy & Regulation:Confirm policy and Regulation applicability under labor law. Implementation is coordinated by Labor Relations in each country with Employment Law, ER, other COEs or HR Delivery accordingly.Provide advice to Policy Lead on changes to Employees Handbook: Update according to Labor Law amendments and jointly with the Union, file before Labor Board.New Policies ImplementationOccupational Health:Oversight on Occupational Health issues: committees participation, representation with regulators, as applicableThird Parties contractors, NEMS:Third parties contractors, NEMS (Non Employees) Bankruptcy and Litigation MonitoringAdvise on NEMS management and conversionsRisk & Controls:Identify controls to manage risks, conduct root cause analysis and look-across to prevent risks from being repeatedPartner with HR Controls, ICRM, and Risk teams to provide support to the CHROs on issue management, tracking progress, escalating concernsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Others:Bank Associations/Regulators monthly CommitteesData Privacy consultation matterSupport implementation of "How we Work" strategy in each country accordinglyProvides ad hoc support to the CHROs across a number of in-country HR generalist tasksEngages with other Labor Relations Managers on pan-MEA projects and initiatives

REQUIRED SKILLS

Human resource and personnel development

REQUIRED EDUCATION

Bachelor's degree


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