MS Ladies Supervisor

The role holder will have three key responsibilities: clinical, demand creation, and business management support to the MSLs. This includes training and supporting private providers, ensuring client safety and satisfaction, and increasing providers' business management skills.

• Clinical Support: Ensure effective and impactful training and supervision of providers addressing MSI Quality Assurance thematic areas.
• Demand Creation: Ensure providers are trained and supported in MSI Demand Generation strategy for the MSL channel, focusing on sustainability through provider ownership.
• Business Management: Ensure providers have the skills to manage their businesses, including bookkeeping, basic accounting, and access to financial support.

• Ensure providers are competent in areas of counseling, infection prevention, medical emergency preparedness, and service provision.
• Ensure adequate supply of commodities and support management of providers' businesses.
• Ensure MSI NIGERA data reporting and management procedures are followed.
• Ensure Service delivery points are fully compliant with MSI Clinical Governance frameworks.

• Conduct supportive supervision, coaching, and mentoring of all trained providers once every two months.
• Maintain training and competency databases for all team members.
• Support the preparation and submission of monthly and quarterly facility performance reports.

• Ensure zero stock of commodities with all assigned providers.
• Ensure availability of clinical governance guidelines, manuals, and job aids.
• Facilitate referral and reporting of clinical incidents.

• Ensure all infection prevention materials are in place and in use.
• Facilitate availability of clinical supplies and ensure expired stocks are not present.

• Support the development and maintenance of excellent relationships by the MSLs with the community structure and other health partners.
• Ensure strong links between communication about available services and community mobilization activities.

• Ensure all service data from assigned providers are collected, collated, and reported into ORION by the 3rd of each month.
• Validate the data reported by the providers and sign off before entry into ORION.

Required Qualifications & Experience

• Registered nurse/Midwife or other related areas in medical sciences with strong experience in community-level demand creation for health services.
• Familiarity with different cultural, social, and religious identities in Nigeria and development issues.
• Excellent communication, presentation, and negotiation skills, including strong interpersonal, oral, and written communication skills.
• Technical expertise in Long Acting Reversible Contraception (LARCs) specifically Implants insertion and removal.
• Significant experience of providing competency-based training and certification for providers Nurses/Midwives and CHEWS in modern methods of family planning.