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Technician

3 months ago

Lagos, Lagos, Nigeria Pedini-Bosch Nigeria Limited Full time

Job Summary

  • We are looking for a skilled and experienced Technician to join our team.
  • The ideal candidate will be responsible for the installation, maintenance, and repair of home appliances and other related products.
  • This role requires strong technical expertise, attention to detail, and the ability to provide exceptional service to our clients.

Key Responsibilities

  • Install, maintain, and repair appliances, including but not limited to Hobs, cookers, refrigerators, ovens, dishwashers, and washing machines.
  • Installation, maintenance and repair of small kitchen and laundry appliances
  • Diagnose and troubleshoot technical issues with appliances, providing effective solutions.
  • Conduct routine inspections and preventative maintenance on appliances to ensure optimal performance.
  • Coordinate with customer service department to schedule service appointments and provide timely updates on repair status.
  • Maintain accurate records of repairs and parts inventory.
  • Provide technical support and guidance to customers, ensuring they understand the proper use and maintenance of their appliances.
  • Collaborate with the sales team to address customer inquiries and provide technical insights during the sales process.
  • Stay updated with the latest appliance technologies and repair techniques.
  • Adhere to all safety protocols and regulations during installations and repairs.

Requirements

  • High School Diploma or equivalent; technical certification or vocational training in appliance repair is preferred.
  • Minimum of 2 years of experience as a technician.
  • Strong technical skills and hands-on experience with appliance installation, maintenance, and repair.
  • Excellent problem-solving abilities and attention to detail.
  • Strong communication and customer service skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Knowledge of electrical systems and components is a plus.

Personal Attributes:

  • Ownership mindset.
  • Reliable and punctual with a strong work ethic.
  • Customer-focused with a friendly and professional demeanor.
  • Ability to remain calm under pressure and handle challenging situations.
  • Willingness to continuously learn and adapt to new technologies and methods.
  • Strong organizational skills and ability to maintain detailed records.