Pump Hydraulics and Electronics Support

7 days ago


Lagos, Lagos, Nigeria Smartflow Technologies Limited Full time

Support Technician provides technical assistance and resolution to customers or internal teams with technical issues or problems.

Key responsibilities:

  • Installation and maintenance of retail filling station equipment.
  • Identify and resolve technical issues using diagnostic techniques and tools.
  • Respond to customer inquiries providing clear explanations and solutions.
  • Resolve technical problems escalating complex issues to senior technicians or experts.
  • Maintain accurate records of issues solutions and customer interactions.
  • Contribute to and update the knowledge base sharing expertise with the team.
  • Work with internal teams such as development sales or marketing to resolve technical issues.
  • Participate in training and development to stay up-to-date with new technologies and products.
  • Perform routine maintenance tasks to prevent future technical issues.
  • Timely and appropriate reporting of these activities to the supervisor.
  • Inter-phasing with the team leads and the head of unit.

Qualifications:

  • OND/HND/B.Sc. in Mechanical or Electrical engineering or related field.
  • Minimum of 5 years experience.
  • Excellent communication skills.
  • High cognitive and organizational skills.
  • Problem-solving skills.
  • Proficiency in Microsoft applications including Word Excel and PowerPoint.
  • Good knowledge of related Health and Safety Standards.


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