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Data Analyst
4 months ago
About the role
We are seeking a highly skilled and detail-oriented Data Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.
Key responsibilities:
- Identifying and investigating cases of fraud across our various channels
- Implementing measures to mitigate fraud risks and prevent fraudulent activities
- Monitoring all electronic transactions to detect suspicious patterns
- Handling escalations and providing timely resolutions to fraud-related issues
- Collaborating with internal stakeholders to identify trends and implement control measures
- Providing investigative findings on reported fraud cases to customers
Requirements
- Bachelor's degree in a relevant field
- Minimum of 2 years of experience in fraud analysis or a similar role
- Strong analytical and problem-solving skills
- Knowledge of fraud prevention techniques and technologies
- Proficiency in using fraud detection tools and software
- Excellent attention to detail and ability to work with large volumes of data
- Good communication skills and ability to collaborate effectively with cross-functional teams
- Ability to work in a fast-paced environment and handle multiple priorities
