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Data Analyst

2 months ago

Lagos, Lagos, Nigeria Kuda Bank Full time

About the role

We are seeking a highly skilled and detail-oriented Data Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.

Key responsibilities:

  • Identifying and investigating cases of fraud across our various channels
  • Implementing measures to mitigate fraud risks and prevent fraudulent activities
  • Monitoring all electronic transactions to detect suspicious patterns
  • Handling escalations and providing timely resolutions to fraud-related issues
  • Collaborating with internal stakeholders to identify trends and implement control measures
  • Providing investigative findings on reported fraud cases to customers

Requirements

  • Bachelor's degree in a relevant field
  • Minimum of 2 years of experience in fraud analysis or a similar role
  • Strong analytical and problem-solving skills
  • Knowledge of fraud prevention techniques and technologies
  • Proficiency in using fraud detection tools and software
  • Excellent attention to detail and ability to work with large volumes of data
  • Good communication skills and ability to collaborate effectively with cross-functional teams
  • Ability to work in a fast-paced environment and handle multiple priorities