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Housekeeper
1 month ago
Join our team as a Hotel Room Housekeeper and contribute to providing a clean, comfortable, and welcoming environment for our guests.
About the Role- As a Hotel Room Housekeeper, you will be responsible for ensuring that our guests' rooms are clean, comfortable, and presentable.
- You will be part of a team that takes pride in maintaining a high standard of cleanliness and efficiency.
- Our ideal candidate is a diligent and detail-oriented individual who is passionate about cleanliness and providing exceptional customer service.
- Clean and sanitize assigned guest rooms, including bathrooms, bedrooms, and common areas, to the highest standards of cleanliness and hygiene.
- Strip beds, change linens, and make beds in accordance with established hotel standards.
- Replenish amenities such as toiletries, towels, and linens in guest rooms.
- Vacuum carpets, sweep and mop floors, and dust surfaces to maintain a clean and tidy appearance.
- Empty trash and replace garbage bags in guest rooms and common areas.
- Report any maintenance issues, damages, or equipment malfunctions to the housekeeping supervisor.
- Maintain stock of cleaning supplies and inform the housekeeping supervisor when supplies need replenishing.
- Assist with laundry duties, including sorting, washing, drying, folding, and ironing linens, towels, and other hotel textiles.
- Follow all safety protocols and procedures to ensure a safe working environment for both yourself and your guests.
- Respond to guest inquiries and requests in a courteous and timely manner, providing exceptional customer service.
- High school diploma or equivalent.
- Previous experience in housekeeping or a similar role within the hospitality industry is preferred.
- Knowledge of proper cleaning techniques and infection control procedures.
- Familiarity with health and safety regulations.
- Ability to work with minimal supervision while maintaining high standards of cleanliness and efficiency.
- Excellent attention to detail and ability to maintain a high standard of cleanliness.
- Strong organizational skills and the ability to prioritize tasks efficiently.
- Physical stamina and ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
- Knowledge of cleaning equipment and chemicals, and the ability to safely handle and operate them.
- Strong communication skills, both verbal and written, to effectively interact with guests and team members.
- Ability to work independently, as well as collaboratively within a team environment.
- Flexibility to work various shifts, including weekends and holidays, based on business needs.
- Professional and courteous attitude towards guests and team members.
