Front Desk Personnel
4 weeks ago
ABOUT THE COMPANY
International Masters Security Systems Limited (IMSS) is a wholly indigenous company which has been at the forefront of providing Security Management, Cash-In-Transit / Valuable Protection and Security Consultancy & Training since its inception in 1994.
At IMSS, we believe that strong leadership is a critical factor in achieving organizational success. Our management are comprised of professionals with commercial experience, having served in corporate,security and public safety positions.
JOB SUMMARY
Requirements and Skills A minimum of OND; additional certification in Office Management / Human Resource / Customer Care is a plus At least 3 years relevant work experience. Proven work experience as a Receptionist, Front Office Representative or similar role Knowledge of office management systems and procedures Proficiency in Microsoft Office Suite Hands-on experience with office equipment Professional attitude and appearance Excellent time management skills and the ability to prioritize work Attention to detail and problem solving skills Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude.
RESPONSIBILITIES
Job Description You must be a professional who will manage the front desk of our organization. You are the first point of contact for our guests after their clearance at the security post. In addition, you will also perform various administrative and clerical tasks. You will also provide support to our managers and employees, assisting in daily office needs and managing the company's general administrative activities.Duties Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Develop and maintain a filing system Write and distribute email, correspondence memos, letters and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Submit and reconcile expense reports Provide general support to visitors Act as the point of contact for internal and external clients Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Update and maintain office policies and procedures Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Perform other clerical receptionist duties such as filing, photocopying, and transcribing.
REQUIRED SKILLS
Document and archive management, Office administration, management, Answering telephones and call management, Email correspondence, Office reception
REQUIRED EDUCATION
Bachelor's degree
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