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Front Desk Officer
3 days ago
JOB OVERVIEW:
- Our client, a fashion brand, is looking to hire a front desk personnel.
- As front desk personnel, you would be responsible for creating a positive and welcoming experience for visitors, clients, and team members.
- This position involves a combination of administrative, customer service, and organisational responsibilities, contributing to the overall efficiency and professionalism of the brand's front office.
RESPONSIBILITIES :
- Greet and welcome visitors, clients, and employees in a friendly and professional manner.
- Ensure the front desk area is visually appealing and reflects the brand's aesthetic.
- Provide information about the brand's products and services to clients and guests.
- Assist in administrative tasks, including sorting and distributing mail, handling packages, and coordinating deliveries.
- Handle inquiries via phone, email, and in-person, directing them to the appropriate departments.
- Address and resolve basic customer concerns, or redirect them to the appropriate department.
- Schedule appointments and manage the brand's calendar for meetings and events.
- Serve as a central point of contact between different departments and external parties.
- Adapt to changing priorities and responsibilities as needed in a dynamic fashion environment
Requirements
- Minimum academic qualification of a HND or Bachelor's degree in any related discipline
- An interest in the fashion industry
- Innovative and creative
- Passionate about helping people
- Excellent communication and interpersonal skills
- Proficiency in using office software and equipment
- Strong organizational and multitasking abilities
- Knowledge or interest in fashion and current trends
- Detail oriented
- Professional appearance and demeanor
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