Front Desk Officer

3 days ago


Lagos, Lagos, Nigeria SENCE Nigeria Full time

JOB OVERVIEW:

  • Our client, a fashion brand, is looking to hire a front desk personnel.
  • As front desk personnel, you would be responsible for creating a positive and welcoming experience for visitors, clients, and team members.
  • This position involves a combination of administrative, customer service, and organisational responsibilities, contributing to the overall efficiency and professionalism of the brand's front office.

RESPONSIBILITIES :

  • Greet and welcome visitors, clients, and employees in a friendly and professional manner.
  • Ensure the front desk area is visually appealing and reflects the brand's aesthetic.
  • Provide information about the brand's products and services to clients and guests.
  • Assist in administrative tasks, including sorting and distributing mail, handling packages, and coordinating deliveries.
  • Handle inquiries via phone, email, and in-person, directing them to the appropriate departments.
  • Address and resolve basic customer concerns, or redirect them to the appropriate department.
  • Schedule appointments and manage the brand's calendar for meetings and events.
  • Serve as a central point of contact between different departments and external parties.
  • Adapt to changing priorities and responsibilities as needed in a dynamic fashion environment

Requirements

  • Minimum academic qualification of a HND or Bachelor's degree in any related discipline
  • An interest in the fashion industry
  • Innovative and creative
  • Passionate about helping people
  • Excellent communication and interpersonal skills
  • Proficiency in using office software and equipment
  • Strong organizational and multitasking abilities
  • Knowledge or interest in fashion and current trends
  • Detail oriented
  • Professional appearance and demeanor

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