Customer Support Analyst

Job Summary: As a Business Process Analyst, you will play a pivotal role in optimizing our operational efficiency and effectiveness. You will analyze existing business processes, identify areas for improvement, and implement solutions that drive growth and enhance customer satisfaction. Duties and Responsibilities: Process Analysis:Conduct in-depth analysis...

Data Analyst Data Analyst Interswitch is seeking a highly motivated Data Analyst to join our team. As a Data Analyst, you will play a key role in providing insights to our Product Management and Innovation team through the identification, collation, and analysis of data from various sources. Job Summary Collate data using pre-set tools, methods, and...

Job DescriptionProvide prompt and courteous customer support through various communication channels phone, social media, email, and chat.Address customer inquiries, resolve issues, and provide appropriate solutions in a professional and empathetic manner.Escalate complex cases to higher tiers of support as needed.Maintain accurate records of customer...

ABOUT THE COMPANYPhillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients.Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have...

Job DescriptionWe are looking for an energetic and dedicated Chinese-speaking Customer Support Representative who has a passion for delivering world-class service to customers. If you are interested in joining a fast-paced dynamic team, you will be the first point of contact for customers who want to get the most out of their service.This is a full-time...

Business Analyst Job Description Business Analyst Job Description The Business Analyst is a trusted partner to the General Manager, with the mission of providing a strong understanding of the business commercial performance, and enabling full ownership of the perimeter P&L for the GM. Key Responsibilities Establish reports of actual results and...

Job Title: Data Analyst Join our team as a Data Analyst and play a crucial role in driving business decisions with data-driven insights. Job Summary This role requires an experienced Data Analyst to analyze, visualize, and deliver data-driven insights using tools like Google Looker Studio, Zoho Analytics, Power BI, and others. The candidate...

Job SummaryThe Mid-Level Business Analyst should be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features.He / She would report to the Lead, Business Development.ResponsibilitiesDefine...

Job DescriptionIngest data into the data warehouse at defined frequency for transformation.Develop, design, and maintain data pipelines that transform and aggregate data across our data estate.Collaborate with the enterprise architecture team to define data transformation rules ensuring it aligns with business goals.Provide clean and transformed data,...

ABOUT THE COMPANYMoniepoint is a global business payments and banking platform and recently became QED Investors' first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.Moniepoint Incorporated (formerly TeamApt...

Job DescriptionAttributes for Business Analyst intern:Are you a logical thinker willing to explore various industries markets, and sectors with emerging economies? Do you enjoy interacting with people?We are seeking an intern Business Analyst to join our helpdesk team to kick off your career.Job ResponsibilitiesReview, understand, and analyze the...

QualificationsBachelor's degree in finance, accounting, or a related field.3-5 years of experience in financial analysis or a related field.Strong analytical skills and attention to detail.Excellent communication and presentation skills.Proficiency in financial modeling and analysis tools, such as Excel and financial software.Knowledge of financial...

About Us:We are a leading smartcard manufacturing plant and the fastest-growing digital solution provider in Africa. We are looking for an Operation and Production to join the operations team you will be instrumental in enhancing our manufacturing processes and improving operational efficiency.ResponsibilitiesReports to the Head of Operations and interfaces...

JOB RESPONSIBILITIES:Proper tracking of payments from customers and outstanding payments for quick escalationsUpdating records of licenses based on renewal dates and new buys for all customersTimely reports on pending quotation requests from customers and prospectsProper License expiry extension for relevant customers before the due dateEngaging...

OverviewWe are seeking Territory Mapping Analysts toplay a pivotal role in optimising our sales and operations strategy.Successful candidates will be responsible for analysing market data and developing territory plans to support business growth.ResponsibilitiesCollect, clean, and analyse market data, including demographics, customer segmentation, sales...

Role DescriptionThis is a full-time Investment Analyst Intern role located in Lagos.As an Investment Analyst Intern at BridgeGap Consults Limited, you will be responsible for tasks such as analyzing investments, financial modeling, portfolio management, and utilizing analytical skills to support the finance team.This role provides valuable hands-on...

Job SummaryThe Finance team's purpose is to ensure that the business is financially sound and sustainable so that we can continue to provide our Distributed Energy Provider partners with the tools they need to scale their businesses, and ultimately our customers with a delightful energy experience. We are working to simplify clean energy access and increase...

Financial Analyst FibreWorld is seeking a highly skilled Financial Analyst to join our team in Lagos. As a key member of our finance department, you will play a critical role in driving business performance and supporting our company's strategic objectives. Key Responsibilities: Financial Modeling and Forecasting: Develop,...

JOB SUMMARYWhat we are looking for in you:An exceptional academic track record from high school and universityExperience working in an entry-level role in sales operations or related (e.g. financial analysis, sales analysis or sales order processing), preferably in the technology industryEnergetic, thoughtful, systematic approach, focused on robust,...

Job OverviewWe are creating a 24/7 hours, proactive and more personalized customer service structure for our rapidly-increasing customer base. We are looking for a customer service specialist with excellent communication and relationship building skills to join our customer success team.If you are seeking to create an impeccable experience in customer...