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Responsibilities
- Assists customers with finding products that meet their needs and sell customers as many products as possible.
- Ensure customer's shopping experience is enjoyable
- Give advice and guidance on product selection and usage to customers
- Suggest products to customers, explain how products work, demonstrate how to use products, perform makeovers if necessary, and operate the cash register if assigned
- Greet customers entering the Store and appreciation for patronage
- Arrange customer orders and deliveries
- Order new products through the store Manager and manage inventory.
- Stock shelves, clean floors, and organize sales areas; Making sure goods are attractively displayed at all time
- must have extensive knowledge of the products that they sell
- Must also be knowledgeable about what products to recommend to customers and proper demonstration techniques
- Responsible for dealing with customer complaints by answering customers' questions, and providing information on procedures or policies
- Recruit new customers every day and give them an exceptional experience to come back
- Advise on the availability of stock and special promotions
- Give information on products and prices
- Good personality and knowledge of the industry.
Desired Skills and Experience
We are interested in your 'people skills' and positive attitude just like your academic qualifications:
- Candidates should possess an HND / Bachelor's Degree with 2 - 4 years of relevant work experience.
- Must be someone who is friendly, good with people, and who has a general interest or passion for the beauty industry.
- Must have industry knowledge and the ability to sell.
- A willingness to learn about the company product line
- Should be of a smart appearance and articulate
- Able to work as part of a team
- Must have an outgoing, friendly, and engaging personally
- Good Experience working with the public.
- Be ready to give the ideal energy needed for the role.
- Knowledge of the beauty industry and strong customer service skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Be confident when dealing with difficult situations.
- Should be of a smart and welcoming appearance and articulate.
- Able to maintain a clean, neat safe, and secure work area
- Able to maintain knowledge of current product location
- Fluent in English
- Computer: Skilled in MS Word, Excel and Outlook
- Able to answer the telephone and perform light housekeeping task.
