Key Account Manager

4 weeks ago


Abuja, FCT, Nigeria Layer3 Full time

Job Summary

  • The Key Account Manager is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.
  • He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients' queries.

Job Responsibilities

  • Focusing on growing and developing existing clients, together with generating new business.
  • Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
  • Meet and exceed yearly sales target.
  • Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
  • Analyze customer needs and identify product solutions to fit needs, desires and budget.
  • Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
  • Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients. Write business plans for all current and opportunity tender business.
  • Develop long-term relationships with customers
  • Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;
  • Negotiate tender and contract terms to meet both client and company needs;
  • Administer client accounts;
  • Analyzing costs and sales Record and maintain client contact data
  • Act as the key interface between the customer and all relevant divisions

Qualifications

  • University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required.
  • 3 - 5 years field sales and account management professional experience with an ICT Solutions Provider.
  • Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage.
  • Experience in Enterprise Solutions.

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