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Systems Operator

2 months ago


Lagos, Lagos, Nigeria Marriott International, Inc. Full time
Technical Support Specialist

Join our team as a Technical Support Specialist and play a critical role in ensuring the smooth operation of our computer systems and equipment.

Key Responsibilities:
  • Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment.
  • Respond to program error messages by finding and correcting problems or terminating the program.
  • Provide technical guidance and recommendations to resolve business problems.
  • Refer major hardware/software problems or defective products to vendors or technicians for service.
  • Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment.
  • Maintain and upgrade hardware and software, including peripherals, to ensure optimal performance.
  • Report work-related accidents or injuries immediately to management.
  • Identify and correct unsafe work procedures or conditions and report them to management and security/safety personnel.
  • Follow established procedures for handling emergency situations.
  • Communicate effectively with colleagues to exchange information.
  • Read and visually verify information in various formats.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Perform physical tasks such as reaching, bending, twisting, pulling, and stooping.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Preferred Qualifications:
  • High school diploma or equivalent.
  • No related work experience required.
  • No supervisory experience required.