IT Operations Manager
2 months ago
Key Responsibilities:
Ensure seamless IT infrastructure availability for optimal business operations.
Implement zero-downtime strategies for ERP systems driving operations.
Develop cost-effective solutions to enhance business efficiency.
Procure, maintain, and administer computers and office equipment.
Administer corporate software systems.
Deploy and enforce security policies and procedures.
Provide IT support and resolve issues for colleagues.
Suggest and implement improvements in procedures and equipment.
Maintain knowledge of IT support, help desk procedures, products, and services.
Manage an issues tracking system and report on issue resolution SLAs.
Serve as administrator for various corporate software systems.
Qualification:
A good university degree in computer science, computer engineering, or electrical electronics engineering.
5+ years of cognate experience in IT operations in manufacturing.
Good working knowledge of ERPs.
Strong commercial experience in active directory, Windows Exchange servers.
Management skills with the ability to approach issues as a business expert, not just as an IT specialist.
Analytical skills with interpersonal communication skills.
Innovative, creative, and externally oriented.
Sound business knowledge with self-confidence.
Integrity and ability to keep up to date with emerging technologies.
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