Travel Agent Manager

3 weeks ago


Lagos, Lagos, Nigeria Fidelity Bond Group Full time

Job Summary:

  • The Travel Agent Manager oversees the daily operations of the travel agency, manages a team of travel agents, and ensures clients receive excellent service. The manager is responsible for developing travel packages, increasing sales, managing client relationships, and ensuring compliance with industry standards.

Key Responsibilities:

Team Management:

  • Supervise, train, and mentor a team of travel agents.
  • Set performance targets and monitor the progress of the team.
  • Conduct regular team meetings and provide feedback to enhance performance.

Client Services:

  • Ensure that clients receive high-quality service and that their travel needs are met.
  • Handle complex client inquiries and resolve any issues or complaints efficiently.
  • Oversee the development of customized travel packages tailored to clients' preferences and budgets.

Sales and Business Development:

  • Develop and implement strategies to achieve sales targets and increase revenue.
  • Identify new business opportunities and partnerships to expand the agency's offerings.
  • Monitor industry trends and competitors to stay ahead in the market.

Travel Package Management:

  • Design and promote attractive travel packages, including flights, accommodations, tours, and other services.
  • Negotiate contracts with suppliers, such as airlines, hotels, and tour operators, to secure the best deals for the agency.
  • Ensure travel packages are competitively priced while maintaining profitability.

Operational Oversight:

  • Manage the day-to-day operations of the travel agency, ensuring smooth workflows and efficient processes.
  • Ensure compliance with industry regulations, licensing requirements, and company policies.
  • Maintain accurate records of bookings, payments, and client details.

Marketing and Promotion:

  • Collaborate with the marketing team to create promotional campaigns for travel packages and services.
  • Utilize digital marketing, social media, and other channels to attract new clients and retain existing ones.
  • Organize events, webinars, or travel fairs to promote the agency's offerings.

Budget and Financial Management:

  • Prepare and manage the travel agency's budget.
  • Monitor financial performance and implement strategies to meet financial goals.
  • Review and approve expenses, ensuring cost-effective operations.

Reporting and Analytics:

  • Analyze sales data, client feedback, and market trends to make informed decisions.
  • Prepare regular reports on team performance, sales, and client satisfaction for senior management.
  • Use analytics to improve service offerings and customer experience.

Qualifications and Skills:

  • Bachelor's degree in Travel, Tourism, Business Management, or a related field.
  • Proven experience as a travel agent manager or in a similar leadership role.
  • Strong knowledge of travel products, services, and industry regulations.
  • Excellent leadership, communication, and interpersonal skills.
  • Sales-driven with a track record of meeting or exceeding targets.
  • Proficient in using travel booking systems and software.
  • Ability to manage budgets and financial operations.


  • Lagos, Lagos, Nigeria United Nigeria Airlines Full time

    Job SummaryThe Travel Agent Desk Officer is responsible for co-ordinating and managing all Travel Agents & Corporate Clients accounts.He/She is also responsible for ensuring accuracy, completeness and timeliness in transaction posting accounting & reporting on all Travel Agents & Corporate Clients transactionsDuties / ResponsiblitiesTravel Agents:Obtain from...


  • Lagos, Lagos, Nigeria United Nigeria Airlines Full time

    Travel Agent Desk Officer Join our team as a Travel Agent Desk Officer and play a key role in coordinating and managing all Travel Agents & Corporate Clients accounts. Job Summary Coordinate and manage all Travel Agents & Corporate Clients accounts. Ensure accuracy, completeness, and timeliness in transaction posting, accounting, and...

  • Travels Consultant

    4 weeks ago


    Lagos, Lagos, Nigeria Aspom Travel Agency Full time

    Job Summary:The Travel Consultant is responsible for assisting clients in planning and booking their travel arrangements. This includes recommending destinations, arranging transportation, accommodations, and activities, and providing guidance on travel requirements. The Travel Consultant aims to ensure a seamless and enjoyable travel experience for...

  • Field Agent at

    4 months ago


    Lagos, Lagos, Nigeria VIP Express Tourism Limited Full time

    Field AgentLocation: Ikeja, LagosEmployment Type: Full-timeDescriptionAre you an experienced individual with a flair for creativity and innovation? Ready to make a significant impact to support sales targets? Look no further - an exciting opportunity awaits you as a Field Agent in our dynamic organization.Role OverviewSupport the Sales & Marketing team in...

  • Field Sales Agent

    4 weeks ago


    Lagos, Lagos, Nigeria VIP Express Tourism Limited Full time

    DescriptionAre you a seasoned person with a passion for creativity and innovation? Are you ready to take the reins and make an impact to meet and support sales goals? Look no further – an exciting opportunity awaits you as a Field Agent at our dynamic organizationRole OverviewAssist the Sales & Marketing department to generate leads and meet sales goals...

  • Banking Agent Officer

    2 weeks ago


    Lagos, Lagos, Nigeria Nicole Sinclair Consulting Full time

    Job Title: Agent Banking Manager Job Title: Agent Banking Manager Company: [Company Name] Job Description: Collaborate with the commercial department to design and implement a comprehensive Agent roll out plan to enhance the bank's financial inclusion goals. Oversee the achievement of Agent Banking targets and overall business performance of the...


  • Lagos, Lagos, Nigeria Nicole Sinclair Consulting Full time

    Job Title: Agent Banking ManagerJob Title: Agent Banking Manager Company: [Company Name] Job Description:Collaborate with the commercial department to design and implement a comprehensive Agent roll out plan to enhance the bank's financial inclusion goals. Oversee the achievement of Agent Banking targets and overall business performance of the Bank's Agent...

  • Travel Coordinator

    1 week ago


    Lagos, Lagos, Nigeria C & I Leasing Plc Full time

    Job OverviewA Travel Coordinator is responsible for providing comprehensive travel arrangements and support services to employees and other authorized individuals within our organization.This role works closely with travel agencies, airlines, and other travel providers to ensure efficient and cost-effective travel arrangements.Key ResponsibilitiesBooking...

  • Travel Consultant

    1 week ago


    Lagos, Lagos, Nigeria Softcrown Travels Limited Full time

    About the Role:We are seeking a skilled and customer-focused Travel Consultant to join our team. The successful candidate will assist clients with a variety of travel needs, including planning and booking flights, hotels, transportation, vacation packages, and providing expert visa services. As a Travel Consultant, you will offer customized travel advice,...

  • Travel Consultant

    1 month ago


    Lagos, Lagos, Nigeria Bitsin Travels And Tours Full time

    Role DescriptionThis is a full-time on-site role for a Travel Consultant Visa Expert at Bitsin Travels And Tours in Lagos.The role involves providing advisory services for various types of visas, including student visas, work visas, tourism, and immigration.Responsibilities also include managing travel arrangements, customer service, and reservations for...

  • Head of Travel Desk

    4 months ago


    Lagos, Lagos, Nigeria Moniepoint Inc. Formerly TeamApt Inc. Full time

    We are in search of a skilled and strategic Head of Travel Desk to lead our travel services team. The perfect candidate will be tasked with coordinating all local and international travel arrangements, ensuring continuous coverage for business travelers, and managing travel expenses according to company policies. This role calls for a well-organized and...


  • Lagos, Lagos, Nigeria Aspom Travel Agency Full time

    Birth Service Officer Join our team at [Company Name], a leading travel agency dedicated to providing exceptional service to expectant parents. As a Birth Service Officer, you will play a crucial role in overseeing and managing our birth services, ensuring a safe and comfortable travel experience for our clients. Responsibilities: Develop and...


  • Lagos, Lagos, Nigeria Marriott International, Inc. Full time

    Position SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...


  • Lagos, Lagos, Nigeria The GIG Group Full time

    Job Description:Travel Sales Executive represent analyses customer behaviour to support client acquisition and retention through customer enquiries and feedback. Also introduce new clients to the business.Plan and sell airline tickets, accommodations, insurance and other travel service Ensure at least 30 booking tickets are done with travelstart through the...


  • Lagos, Lagos, Nigeria Bon Voyage Travel Full time

    Job Summary:The Senior Affiliates Relationship & Growth Executive role will be responsible for developing and executing strategies to recruit and manage affiliate partners, achieving sales targets, and fostering strong relationships with affiliates.The role requires a dynamic individual with excellent communication skills, a keen understanding of the travel...

  • Direct Sales Agent

    3 weeks ago


    Lagos, Lagos, Nigeria Kuda Bank Full time

    Role OverviewAs a Direct Sales Agent, you will play a pivotal role in driving Kuda's growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.Prospect and generate leads through cold calling, networking, and referrals.Actively market Kuda's array of financial...

  • Social Media Manager

    4 weeks ago


    Lagos, Lagos, Nigeria Aspom Travel Agency Full time

    Job Summary:The Social Media Manager is responsible for developing, implementing, and managing the company's social media strategy to enhance brand awareness, improve marketing efforts, and increase engagement with target audiences. This role involves creating content, managing social media campaigns, analyzing performance metrics, and staying current with...


  • Lagos, Lagos, Nigeria Polaris Digitech Limited Full time

    ABOUT THE COMPANYPOLARIS DIGITECH LIMITED is a well-run company of professionals set on impacting on the planning and implementation of Rural and Urban Development and Business Solutions in Nigeria through the development and deployment of Geo-information Management Systems. We are professionals in the fields of Geographic Information System, Information...

  • NCG Agent

    1 month ago


    Lagos, Lagos, Nigeria Deutsche Post DHL Group Full time

    ABOUT THE COMPANYA DYNAMIC GLOBAL SUPPLY CHAIN STARTS AT YOUR DOORSTEPToday's customers are always on the go and want their products faster and cheaper than ever before. Global interconnectedness is growing. That's why you need a powerful, international network to manage your supply chain.With 380,000 people in over 220 countries and territories worldwide,...

  • Business Manager

    4 weeks ago


    Lagos, Lagos, Nigeria Aspom Travel Agency Full time

    Job Summary:The Business Manager is responsible for overseeing the day-to-day operations and long-term strategic planning of a business unit or organization. This role involves managing resources, developing and implementing business strategies, ensuring operational efficiency, and driving financial performance. The Business Manager works closely with senior...