Product Manager
2 months ago
ABOUT THE COMPANY
We want to change what it means to be an entrepreneur by giving entrepreneurs a new name, one that commands utmost respect and adoration.
We want entrepreneurs to see themselves as deserving of high esteem and such entrepreneurs must be quick to separate themselves from mere hustlers. When entrepreneurs associate with our brand, they must feel this transformation.
JOB SUMMARY
Requirements Bachelor's Degree in Business, Marketing, Computer Science, or a related field. 2+ years of experience in product management and business analysis. Strong analytical and data-driven mindset, with proficiency in data analysis tools and techniques. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Experience working in an agile environment and familiarity with agile methodologies. Passion for user experience, with a keen eye for detail and a commitment to delivering high-quality products. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
RESPONSIBILITIES
As the Product Manager - Onboarding & User Engagement, you will bridge the gap between our products and our users. Collaborating closely with customer support, you'll spearhead efforts to streamline onboarding processes, enhance user engagement, and drive product adoption. We're looking for an individual who is driven by data-driven decision-making and is dedicated to creating outstanding user experiences.Key DutiesUser Onboarding: Optimize user onboarding processes to ensure a seamless and engaging experience for new users. Analyse onboarding metrics and user feedback to identify areas for improvement in the onboarding journey. Collaborate with cross-functional teams to implement intuitive onboarding enhancements and monitor their effectiveness. Increase Signup to Customer Metrics rate to > 15% per week by end of Q2, 2024. Achieve 95% Customer Onboarding Satisfaction score of 5 by June, 2024.User Engagement & Retention: Implement strategies to increase user engagement and retention rates. Analyse user engagement metrics and conduct regular A/B tests to identify opportunities for improvement. Work closely with the marketing and content teams to develop engaging content and campaigns to drive user engagement. Achieve 65% retention rate by end of Q2, 2024.Data Analysis: Dive deep into data analytics to uncover actionable insights about user behavior and product performance. Translate data insights into actionable recommendations to enhance user experiences and inform product decisions. Monitor key performance indicators (KPIs) related to onboarding and user engagement to track progress and measure success.Cross-Functional Collaboration: Collaborate with the customer success, product engineering, marketing, and sales teams to align onboarding and user engagement strategies with overall business goals. Serve as the voice of the user, advocating for their needs and preferences in product discussions and planning sessions.
REQUIRED SKILLS
Reporting, Business development, Ability to coordinate, Team leadership, Communication, Marketing
REQUIRED EDUCATION
Bachelor's degree
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