Senior Community Associate

2 weeks ago


Lagos, Lagos, Nigeria 54 Collective Full time

About the Role

  • We are seeking a dynamic and entrepreneurial community senior associate to join our team and lead efforts of our innovative pan-African platform that helps aspiring and early stage young entrepreneurs learn, connect and grow.
  • The successful candidate will play a pivotal role in promoting the platform and its initiatives, helping to create traction, building a strong and engaged user base, and supporting users by connecting them with the tools, resources, and networks they need to succeed in their entrepreneurial journey.

Your Responsibilities:

  • Develop and execute marketing and promotional strategies to increase platform visibility and attract new users.
  • Engage and grow our community of entrepreneurs by fostering meaningful interactions, discussions, and collaborations both online and offline.
  • Foster a vibrant online community by interacting with users, addressing queries, and moderating discussions to ensure a positive and inclusive community environment.
  • Provide ongoing support and assistance to users, addressing inquiries, feedback, and technical issues in a timely and professional manner.
  • Develop and implement a robust communication strategy, encompassing social media plans, newsletters, and interactive platforms to enhance community engagement.
  • Create and curate engaging and relevant content that will resonate with our target audience and align with the Academy's voice and objectives.
  • Curate and execute diverse community events online and offline to educate our community and encourage an exchange of ideas within the community.
  • Maintain a content calendar and ensure timely delivery of planned activities.
  • Collect and analyse user data and feedback to identify trends, insights, and areas for improvement, informing future marketing strategies and platform enhancements and updates.
  • Manage the Academy's social media pages with the goal to increase brand awareness, engagement, and traffic across various platforms.
  • Other duties as assigned.

Person Specification:

  • 3+ years of proven experience in community building, digital marketing or related roles.
  • Experience working with startups and entrepreneurship education.
  • Knowledge and understanding of the African entrepreneurship ecosystem.
  • Proficiency in using social media platforms, online communities, and collaboration tools.
  • Profound knowledge of entrepreneurship concepts and community building.
  • Proficiency in software tools for scheduling, communication, and data analysis.
  • Passion for entrepreneurship, innovation, and making a positive impact in the world.
  • Entrepreneurial mindset with a proven ability to work independently and reliably.
  • Thrives in a fast-paced, dynamic environment and is adaptable to change.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Fluency in English and preferably French.
  • Self-organisation skills and curiosity towards digital tools & automation.
  • Ability to work independently and collaboratively in a fast-paced, remote environment.
  • Ability to travel for long periods of time when required e.g. 2-3 weeks.

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