Head, Business Operations

3 weeks ago

Lagos, Lagos, Nigeria The Concept Group Full time

ABOUT THE COMPANY

The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for its more market facing organizations.

As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light, our core values which we passionately uphold give us a sense of purpose and direction not only in our professional but in our private lives also. These values summarized are based on three pillars; (Great) People, (Continuous) Innovation and the (Ideal) Culture.

JOB SUMMARY

Location: Yaba, LagosThe Head Business Operations has the primary responsibility of managing all business operations and setting goals across the organization.Tracking business results, performing cost-benefit analyses and monitoring business KPIs is critical to the role.The Head of Business Operations will drive operational excellence, manage business risks, optimize processes and resources, monitor business performance, and contribute to the strategic direction of the organization.RequirementsMinimum education level - First Degree in Business, Management Science, Administration or other relevant field from a reputable academic institution.A Master's in Business Administration, post-graduate qualification(s) or professional membership is relevant.7+ years of experience in Business Management.Proven experience working within the financial sector.

RESPONSIBILITIES

Strategic Planning: Developing and implementing the overall strategic direction and operational plans for the organization, aligning them with the firm goals and objectives.Business Process Improvement: Identifying opportunities for process optimization, efficiency enhancements, and cost reduction across different operational areas.Risk Management: Assessing and managing operational risks, including compliance, regulatory requirements, and internal control frameworks.Monitor financial data and recommend solutions that will improve profitability.Coordinate with the HR department to ensure hiring plans meet business needs.Financial Management: Collaborating with finance teams to develop and manage budgets, monitor financial performance, and analyze financial reports.Operational Excellence: Driving operational excellence initiatives to enhance productivity, customer satisfaction, and service delivery. This may involve developing and monitoring key performance indicators (KPIs), setting performance targets, and implementing continuous improvement practicesRegulatory Compliance: Staying updated with relevant regulations, industry standards, and legal requirements.Reporting and AnalysisCrisis Management

REQUIRED SKILLS

Business performance monitoring, Business development, Team leadership, Marketing

REQUIRED EDUCATION

Bachelor's degree

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