Head, Technical Operations

2 months ago


Lagos, Lagos, Nigeria ipNX Nigeria Limited Full time

ABOUT THE COMPANY

ipNX is one of Nigeria's fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.

Our ability to identify, satisfy and exceed today's market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

As a pioneer and a leading Fibre-To-The-Home (FTTH) operator in Nigeria, we currently provide a number of solutions to various industries and market segments using industry-leading technology (such as our very own Fibre-To-The-Home (FTTH) cable technology) as our core access network infrastructure and fixed wireless radio services (via licensed frequency).

We also proffer complementary IT solutions, with a view of covering key commercial and suburban regions.

Vision

JOB SUMMARY

Requirements Bachelor's Degree with specialization in Computer Science, Information Technology, Engineering, or a closely related field (2.2/Upper Credit Minimum) Master's Degree in engineering, MBA or its equivalent preferred ITIL (Information Technology Infrastructure Library and(PMP) Project Management Professional certification desirable Network Optimization skill At least fifteen (15) years of demonstrable experience in the network and infrastructure operations space 10 years of experience as a technical operations manager or lead Application Virtualization such as Oracle, Citrix etc.

RESPONSIBILITIES

Description The Head of Technical will work with the DCEO to articulate and execute long-term technical strategy for the business division, including network design, optimization, security, service delivery and program management. S/He is responsible for developing the capabilities of the technical team.Duties and Duties Responsible for the 24x7 operation and availability of the technical infrastructure Manages the Division's IT infrastructure services team; setting goals, prioritizing projects, communicating with stakeholders and oversees budgets Defines the overall mission of the infrastructure services team Direct operational support for network operations and technical assistance centre Develop IT strategies and vision and articulates them to team members and other stakeholders Enable a highly scalable, fault-tolerant platform for corporate clients adhering to best practices to ensure optimal performance and achievement of customer SLAs Maintain knowledge of infrastructure/architecture standards and practices Support the delivery of connectivity products and services to corporate customers Responsible for overall management of technical operations for the Division which includes setting strategic direction and objectives Establish, maintain, and drive continuous delivery of a technology and support roadmap that significantly elevates, drive, and transform the business of customers Provide infrastructure architecture support for internal technical operations and the Project Management Office.

REQUIRED SKILLS

Project management, System administration, Network management, Team leadership, Networking

REQUIRED EDUCATION

Bachelor's degree



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