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Destination Consultant

3 months ago

Lagos, Lagos, Nigeria Finchglow Holdings Full time

Job Description

  • As a Destination Consultant, your role involves curating bespoke holiday packages, selling, and promoting travel products and holiday destinations tailored to client needs in collaboration with your Line Manager.

Responsibilities

  • Liaise with coach operators, airlines, hoteliers, and resort representatives to get best prices and packages for clients
  • Attend holiday shows, travel and tourism exhibitions
  • Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, attractions, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours etc.
  • Take enquiries from corporate clients regarding their local and international hotel requirements and handle guest bookings as required
  • Responsible for researching and recommending destination sites, including corporate and leisure locations
  • Maximize conversions by following up on quotations in established timeframe
  • Demonstrate competency of product knowledge
  • Work with local and international tourist site to promote tour packages
  • Assist clients with all products /Services rendered for optimum service delivery
  • Research and stays connected with current tourism trends, fares, ratings and new destination opportunities
  • Follow up on generated leads from online and offline channels
  • Reporting of activities performed daily to the Line Manager
  • Contact hoteliers, tour operators and transportation service providers for availability, produce quotes and present options to clients for booking
  • Offering excellent customer service and build a rapport with clients
  • Carry out additional job-related duties as assigned.

Qualifications

  • First Degree in a related field
  • Minimum of 2 years professional experience within the travel industry.
  • Result Oriented & Target Driven
  • Sound knowledge of general travel information and destinations
  • Proficiency in the use of online platforms to curate packages and attend to requests
  • High proficiency levels with the use of Microsoft Office programs and ability to quickly master new technologies
  • Excellent verbal & written communication skills as well as organization skill
  • Ability to work in a team environment and excellent interpersonal skills
  • Highly innovative and creative thinking as well as excellent customer service delivery
  • Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients.