Process Improvement Manager

1 week ago


Lagos, Lagos, Nigeria Lagoon Hospitals Full time

Job Profile for Process Improvement Manager

  • The process improvement manager is responsible for the design, measurement, and improvement of IWLH's core processes.
  • The manager is accountable for analyzing the current operational procedures and identifying areas for improvement within an organization
  • They collaborate with cross-functional teams and department heads to to drive process efficiency and effectiveness, and ensure that processes are aligned with business goals and objectives while delivering optimal outcomes.
  • This person coaches and mentors others through the use of continuous Improvement tools to maximize process performance, and to elevate continuous Improvement mindset and skillset throughout the organization.

Summary of Responsibilities

  • Identify process improvement opportunities across the organization, using data analysis and stakeholder input.
  • Work closely with cross-functional teams and department leaders to ensure that process improvements are aligned with business goals and objectives.
  • Manages special projects to define, measure, and improve operational processes in line with stated business goals within IWLH
  • Create and maintain documentation of updated processes, procedures, and work instructions to drive process standardization and improve efficiency.
  • Identify and manage risks associated with new or changed processes and ensure that appropriate controls are in place.
  • Develops effective control plans, working with process owners, to ensure improvement gains are sustained on a long-term basis
  • Coaches and mentors individuals and teams in the practical application of Continuous Improvement tools.
  • Participates in the development of policies, procedures, and other documentation to support process improvements.
  • Keeps stakeholders apprised of project status and defined deliverables using well analyzed data, relevant metrics and dashboard Leverages best practices and shares within the team and across all businesses.
  • Identifies opportunities to utilize new technologies to advance process performance.
  • Collaborates with IT to facilitate the rollout of large-scale technology platforms.
  • Serves as a change agent, systematically driving continuous improvement and change throughout the business.

Job Qualification

  • Bachelor's degree in Business Administration or a related field; Master's degree preferred.
  • 5+ years of experience in process improvement, project management, or a related field.
  • Experience with Lean or Six Sigma methodologies is preferred

Core Competencies

  • Excellent communication skills with ability to communicate complex ideas to both technical and non-technical audiences
  • Proficiency in Microsoft Office
  • Ability to think strategically and long-term


  • Lagos, Lagos, Nigeria Nigerian Breweries NB Plc Full time

    DescriptionDo you have experience in Audit, Control Design and Control Monitoring and a passion for Continuous Improvement? Would you like to work in an international and culturally rich environment, and join us on our journey to drive the continuous improvement, monitoring, design and implementation of processes and controls in Nigerian Breweries Plc to...


  • Lagos, Lagos, Nigeria Workforce Group Full time

    ABOUT THE COMPANYWe support businesses and organisations of varying size, structure and maturity across diverse sectors such as Technology, Telecoms, Oil & Gas, Financial Services, Third Sector, FMCG etc. to enhance business performance, optimise for growth and achieve exceptional results.JOB SUMMARYMinimum RequirementsMust have: Experience from any of the...


  • Lagos, Lagos, Nigeria Workforce Group Full time

    ResponsibilitiesProcess & Control Management:Support the P&CI Manager to ensure business processes and controls are appropriately designed, constructed, implemented, and maintained.Jointly drive with Local Management the design and documentation of business processes and controls, applying the global process design and management methodology.Ensure that...


  • Lagos, Lagos, Nigeria Workforce Group Full time

    ABOUT THE COMPANYWe support businesses and organisations of varying size, structure and maturity across diverse sectors such as Technology, Telecoms, Oil & Gas, Financial Services, Third Sector, FMCG etc. to enhance business performance, optimise for growth and achieve exceptional results.JOB SUMMARYMust have:Experience from any of the Big 4 Audit Firms...


  • Lagos, Lagos, Nigeria mDoc Healthcare Full time

    RoleThe Quality Improvement Associate will enhance organizational effectiveness by supporting quality improvement initiatives across departments and externally.This role focuses on using structured approaches to redesign systems, collaborating with cross-functional teams, analyzing processes, identifying improvements, and ensuring compliance with industry...


  • Lagos, Lagos, Nigeria mDoc Healthcare Full time

    The Position:The Quality Improvement Associate will play a pivotal role in enhancing organizational effectiveness and efficiency by supporting internal across various departments and external quality improvement initiatives. With a quality improvement focus, you will employ a structured approach to system redesign to achieve new levels of performance through...

  • Finance Officer

    2 weeks ago


    Lagos, Lagos, Nigeria Cozym Process Systems CPS Full time

    Responsibilities:Assist in the preparation of financial statements, reports, and budgets. Process financial transactions, including accounts payable and receivable, expense claims.Review and reconcile financial data to ensure accuracy and completeness.Monitor and manage cash flow, including regular bank reconciliations.Maintain accurate and up-to-date...

  • Finance Officer

    4 weeks ago


    Lagos, Lagos, Nigeria Cozym Process Systems CPS Full time

    Responsibilities:Assist in the preparation of financial statements, reports, and budgets. Process financial transactions, including accounts payable and receivable, expense claims.Review and reconcile financial data to ensure accuracy and completeness.Monitor and manage cash flow, including regular bank reconciliations.Maintain accurate and up-to-date...


  • Lagos, Lagos, Nigeria Enov8 Solutions Limited Full time

    Job Summary:We are seeking a skilled ProcessMaker Programmer to join our team.The ideal candidate will have a strong background in BPM Business Process Management systems, and will be responsible for designing, developing, and maintaining workflow applications that improve business processes.Key Responsibilities:Develop and implement BPM solutions using...


  • Lagos, Lagos, Nigeria Growth in Value Alliance (GVA) Partners Limited Full time

    ABOUT THE COMPANYGrowth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to achieve their growth aspirations by providing market intelligence, strategy blueprint, IT solution delivery expertise and business operation improvement capabilities...Read moreJOB...


  • Lagos, Lagos, Nigeria Dangote Group Full time

    ABOUT THE COMPANYDangote Group is a well-established and diversified business conglomerate based in Lagos, Nigeria.JOB SUMMARYMinimum 3 years experience in the chemical process industry as a process safety engineer.Knowledge of OSHA regulations.Ability to identify and assess hazards.Capability to integrate safety requirements into decision-making.Familiarity...


  • Lagos, Lagos, Nigeria Dangote Group Full time

    ABOUT THE COMPANYDangote Group is a well-established and diversified business conglomerate based in Lagos, Nigeria.JOB SUMMARYMinimum 3 years experience in the chemical process industry as a process safety engineer.Knowledge of OSHA regulations.Ability to identify and assess hazards.Capability to integrate safety requirements into decision-making.Familiarity...


  • Lagos, Lagos, Nigeria First Bank Full time

    DUTIES & RESPONSIBILITIES Plan and coordinate operational reviews of significant business processes.Identify areas for process improvement of both business process and system enhancements.Assist in the development and documentation of key policies and procedures and periodic assessment of compliance therewith.Lead projects to implement financial accounting...


  • Lagos, Lagos, Nigeria First Bank of Nigeria Limited Full time

    ABOUT THE COMPANYFirst Bank of Nigeria Limited, is a Nigerian multinational bank and financial services company headquartered in Lagos Nigeria. It is the premier bank in West Africa with its impact woven into the fabric of society.JOB SUMMARYJob RequirementsEducation: Minimum Education: First Degree in Applied or Social Sciences, Higher Degree / Professional...


  • Lagos, Lagos, Nigeria Kyosk Digital Services Full time

    Role Purpose:Evaluate the efficacy of business processes, internal controls and risk management procedures currently in place and make recommendations on how to improve internal controls and governance processes.The position holder will use various tools to diagnose and highlight inefficiencies in the SOPs, policies and day to day transactions of the...


  • Lagos, Lagos, Nigeria Schneider Electric Full time

    ABOUT THE COMPANYSchneider Electric develops connected technologies and solutions to manage energy and process in ways that are safe, reliable, efficient and sustainable. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.JOB SUMMARYQualificationsMinimum: Educated at Degree level...

  • Process Checker

    2 weeks ago


    Lagos, Lagos, Nigeria Flour Mill of Nigeria Plc Full time

    ABOUT THE COMPANYFlour Mills of Nigeria Plc has been a part of the lives of Nigerians at home and abroad. Our global vision is to be a leading foods company in Africa providing high quality and affordable products in the most convenient ways to consumers through world class brands like Golden Penny Flour, Golden Penny Semovita, Goldenvita, Golden Pasta and...

  • Process Checker

    3 weeks ago


    Lagos, Lagos, Nigeria Flour Mill of Nigeria Plc Full time

    ABOUT THE COMPANYFlour Mills of Nigeria Plc has been a part of the lives of Nigerians at home and abroad. Our global vision is to be a leading foods company in Africa providing high quality and affordable products in the most convenient ways to consumers through world class brands like Golden Penny Flour, Golden Penny Semovita, Goldenvita, Golden Pasta and...


  • Lagos, Lagos, Nigeria Dangote Full time

    Description Identify, evaluate, and control the hazards associated with the highly hazardous chemicals used in their processes through effective implementation of Process Safety Management System.​Develop and execute process safety programs​Conduct process hazard analysis​Identify and evaluate process safety concerns​Recommend and implement...


  • Lagos, Lagos, Nigeria Schneider Electric Nigeria Full time

    As an experienced project management professional, this position will cover projects across a wide range of industry sectors including oil and gas, pharmaceutical, power and nuclear, food and beverage as well as water and utilities, automotive and energy.Key Delivery Assurance Responsibilities:Manage, plan and oversee assigned company projects in conjunction...