Quality Improvement Associate

1 week ago


Lagos, Lagos, Nigeria mDoc Healthcare Full time

Role

  • The Quality Improvement Associate will enhance organizational effectiveness by supporting quality improvement initiatives across departments and externally.
  • This role focuses on using structured approaches to redesign systems, collaborating with cross-functional teams, analyzing processes, identifying improvements, and ensuring compliance with industry standards.
  • The ideal candidate is passionate, empathetic, and mission-driven, believing in mDoc's mission to help people in Africa live healthier, more fulfilled lives.

Responsibilites

  • Familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.
  • Lead quality improvement projects to enhance operational efficiency and effectiveness.
  • Analyze existing processes and workflows to identify areas for improvement.
  • Develop and implement quality improvement plans and initiatives.
  • Bachelor's degree in Medicine, Public Health, Healthcare Management, and/or any other relevant fields. Master's degree preferred.
  • A certificate in a Quality Improvement course or hospital accreditation standards is preferable
  • 2-3 years of work experience in process optimization, project management, and related Quality Improvement work including implementing and monitoring PDSA cycles.
  • Demonstrated proficiency in using Google Workspace Doc, Slides, Sheets, digital communication platforms Zoom, Google Meet, and project management tools like Jira, Asana, or Trello.


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