Settlement Services Delivery Manager
4 weeks ago
- The Settlement Services Delivery Manager is a crucial role responsible for the smooth implementation and ongoing monitoring of the organization's settlement services.
- You will act as a central point of contact, bridging the gap between the business and settlement teams to ensure seamless cross-functional delivery. In this role, you will play a key part in driving increased company operational efficiency by optimizing settlement processes.
RESPONSIBILITIES AND KEY ACTIVITIES
- Standardize and automate settlement services for Africa region.
- Ensure coordination and delivery of projects supporting settlement area.
- Measure and enhance PayU's efficiency on settlement services.
- Implement KPIs, provide their monitoring and drive for their constant improvement.
- Conduct ongoing assessments of the internal control environment.
- Ensure compliance of processes with regulatory bodies.
- Drive process improvements in collaboration with their owners.
- Support any auditing activities and take responsibility of their successful execution.
- Data-driven execution.
QUALIFICATIONS AND EXPERIENCE
- 5+ years of relevant work experience in settlement and/or financial areas.
- Bachelor's degree in a relevant field preferably economics or accounting.
- Experience in process shaping activities and optimization.
- Excellent command of written and spoken English.
SKILLS & KNOWLEDGE
- Strong understanding of settlement environment and payments.
- Ability to drive and deliver.
- Attention to details and accuracy.
- Ability to work under pressure.
- Can manage competing workload and relationships effectively.
- High level of self-motivation and determination.
- Excellent change management and communication skills.
- Ability to work with data, understand figures and take actions based on the findings.
BEHAVIOURAL COMPETENCIES
- Ability to communicate effectively, both written and verbal.
- Strong interpersonal, written, and verbal communication skills.
- Ability to create clarity.
- Integrity.
- Ability to work individually as well as within a team, including project ones.
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