Settlement Services Delivery Manager

4 weeks ago


Lagos, Lagos, Nigeria PayU Full time
  • The Settlement Services Delivery Manager is a crucial role responsible for the smooth implementation and ongoing monitoring of the organization's settlement services.
  • You will act as a central point of contact, bridging the gap between the business and settlement teams to ensure seamless cross-functional delivery. In this role, you will play a key part in driving increased company operational efficiency by optimizing settlement processes.

RESPONSIBILITIES AND KEY ACTIVITIES

  • Standardize and automate settlement services for Africa region.
  • Ensure coordination and delivery of projects supporting settlement area.
  • Measure and enhance PayU's efficiency on settlement services.
  • Implement KPIs, provide their monitoring and drive for their constant improvement.
  • Conduct ongoing assessments of the internal control environment.
  • Ensure compliance of processes with regulatory bodies.
  • Drive process improvements in collaboration with their owners.
  • Support any auditing activities and take responsibility of their successful execution.
  • Data-driven execution.

QUALIFICATIONS AND EXPERIENCE

  • 5+ years of relevant work experience in settlement and/or financial areas.
  • Bachelor's degree in a relevant field preferably economics or accounting.
  • Experience in process shaping activities and optimization.
  • Excellent command of written and spoken English.

SKILLS & KNOWLEDGE

  • Strong understanding of settlement environment and payments.
  • Ability to drive and deliver.
  • Attention to details and accuracy.
  • Ability to work under pressure.
  • Can manage competing workload and relationships effectively.
  • High level of self-motivation and determination.
  • Excellent change management and communication skills.
  • Ability to work with data, understand figures and take actions based on the findings.

BEHAVIOURAL COMPETENCIES

  • Ability to communicate effectively, both written and verbal.
  • Strong interpersonal, written, and verbal communication skills.
  • Ability to create clarity.
  • Integrity.
  • Ability to work individually as well as within a team, including project ones.


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