Clinic Operations Senior Associate- Health and Wellbeing

4 weeks ago

Lagos, Lagos, Nigeria mDoc Healthcare Full time

The Clinic Operations Senior Associate will

  • Work closely with the manager on strategy and execution of the projects.
  • Assist in implementation of project activities in accordance with the work plan.
  • Use Jira and other technology tools to proactively manage the team's complex plans
  • Oversee the operations of the practices
  • Lead the daily huddles with the management team
  • Prepare administrative documents, collect and compile inputs to documents as well as analyze financials and develop budgets
  • Collect, compile, and organise background materials, documents and other materials for meetings and develop clinical education materials for members
  • -Focus on creating presentations, SOPs, curriculums, training materials, quality assessments
  • Performs reporting as needed; compiles data, and generates reports and decks as needed
  • Create monthly plans for virtual training needs and plan for resource
  • Initiates meetings with stakeholders and team, prepares communication to summarize discussions and action items in meetings - internal and client meetings.
  • Manage logistics with external partners and stakeholders for tele-education programs and other efforts.
  • Document meeting discussions and decisions into meeting minutes and follow up on post-meeting action items as designated during project meetings.
  • Conduct reviews of projects for action items and recommend solutions.
  • Provide general assistance to the program and project teams as needed.
  • Distribute communications related to program and project plan activities.
  • Schedule meetings for program and project plan activities.
  • Compile and publish weekly project status reports for leadership and project sponsors, project teams and other key project stakeholders.
  • Collaborate and problem solve cross-functionally.

Requirements

  • MBBS, Bachelors in Nursing or Health area or Operations
  • Masters degree preferred. Ideally an MBA or MPH. We are looing for excellent managers with a laser focus on quality and detail.
  • Interest or experience in health preferred. Business background preferred and consulting experience preferred.
  • Excellent problem solving, communication and "person-centered" skills
  • High level of organizational management capability and prioritization as well as the ability to break the 'big picture' into step wise different pieces.
  • Proficiency in Microsoft Office applications especially excel, powerpoint, microsoft word
  • Ability to establish and maintain effective and healthy working relationships with co-workers, managers and clients
  • Ability to perform several tasks simultaneously to meet deadlines is necessary with high attention to detail
  • Demonstrates ability to work with confidential and sensitive data and experience with technology tools including Asana or Trello or Jira

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