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Branch Manager

3 months ago

Abuja, FCT, Nigeria Weststar Vehicle Care Limited Full time

About the role:

  • The Branch manager will assign and direct all work performed in the Abuja branch and supervise all areas of operation including the sales and after-sales of the business.
  • You will manage all sales leads, oversee the after-sales department, manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation.

Duties

  • Direct all operational aspects including sales, after-sales, distribution operations, customer service, human resources, administration and sales
  • Assess local market conditions and identify current and prospective sales opportunities
  • Develop forecasts, financial objectives and business plans
  • Meet goals and metrics
  • Manage budget and allocate funds appropriately
  • Bring out the best of branch's personnel by providing training, coaching, development and motivation
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards, and comply with all regulations/applicable laws
  • Network to improve the presence and reputation of the branch and company
  • Stay abreast of competing markets and provide reports on market movement and penetration

Requirements

  • Minimum of 4 years of proven branch management experience, as a Branch Manager or similar role
  • Bachelor's degree in Business Administration, Business Management, or any similar role
  • Sufficient knowledge of modern management techniques and best practices
  • Familiarity with the automotive industry's rules and regulations
  • Excellent organizational skills
  • Result driven and customer focused
  • Leadership, project management and human resources management skills
  • Ability to maintain strict confidentiality and professionalism at all times.