Customer Service Representative

1 week ago


Ikeja, Nigeria Kitchessence Full time

1. Help customers with complaints and questions.
2. Give customers information about products and services
3. Take orders and process returns
4. Help customers understand the product and answer questions about their reservations
5. Maintain a positive, empathetic and professional attitude toward customers at all times.
6. Responding promptly to customer inquiries on all online platforms.
7. Communicating with customers through various channels.
8. Keeping record of customer interactions, transactions, comments and complaints.
9. Ensure customer satisfaction and provide professional customer support.
10. Must reside in Ikeja and Environ
11. Must be a female between the age of 25 and 38
10. Providing feedback on the efficiency of the customer service process.
11. Preparing quotes for clients.
12. Update website products and prices



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