Customer relationship Officer

2 weeks ago

Maryland, Nigeria Madeforman clothing company Full time
Key Responsibilities:

Manage customer inquiries, complaints, and feedback professionally across all communication channels.
Build and maintain strong relationships with clients to enhance customer loyalty and satisfaction.
Handle order processing, follow-ups, and after-sales support.
Oversee and manage social media engagements, responding promptly to messages, comments, and inquiries.
Develop creative social media content to promote the brand and engage customers.
Maintain an updated customer database and generate periodic reports on customer interactions.

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