Debt Recovery Agent

We are recruiting to fill the position below:

Job Title: Debt Recovery Agent

Location: Lagos
Employment Type: Full-time
Salary: N120,000 Monthly Gross

Job Overview

We are looking to hire a suitable candidate to fill this position who will be responsible for following up on credit sales outstanding, reconciliations and collections.

Roles and Responsibilities

Contact debtors to negotiate payment plans, settlements, or full payments.
Interact with customers, clients, or internal teams via phone, email, or in person.
Manage and update accounts, records, and databases.
Negotiate payment terms or settlements.
Resolve disputes, address customer concerns, and find solutions.
Maintain accurate records, reports, and documentation.
Adhere to regulatory requirements, laws, and company policies.
Meet or exceed collection targets, goals, and performance metrics.

Requirements

At least 2 years experience in Debt collection
Strong verbal and written communication skills
Effective negotiation and persuasion skills
Ability to prioritize tasks, manage time, and maintain records.
Basic analytical skills to understand financial data and accounts
Excellent customer service and problem-solving skills
Ability to work collaboratively with internal teams
Willingness to adapt to changing situations and priorities.

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