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Business Process Officer
1 month ago
Location: Lagos
Job Type: Full Time
Industry: Consulting Firm
Job Summary:
We are seeking a highly organized and detail-oriented Business Operations Specialist to oversee our organization's day-to-day operations. The successful candidate will ensure seamless operations, follow up on staff tasks, and guarantee timely assignment completion.
Key Responsibilities:
1. Operational Oversight: Oversee daily business operations, ensuring efficiency, productivity, and compliance with company policies.
2. Task Management: Assign, track, and follow up on staff tasks to ensure timely completion.
3. Daily Progress Monitoring: Monitor staff progress throughout the day, addressing any challenges or concerns that may arise.
4. End-of-Day Task Verification: Confirm that all staff members have completed their assigned tasks before Close of Business (COB).
5. Process Improvement: Identify areas for process improvement and implement changes to optimize operations.
6. Communication: Foster open communication among team members, ensuring that everyone is informed and aligned with organizational goals.
7. Reporting: Provide regular updates on operational performance, highlighting successes, challenges, and areas for improvement.
Requirements:
- 2+ years of experience in business operations, project management, or a related field.
- Proven track record of successfully managing day-to-day operations and ensuring timely task completion.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in task management tools and software.
- Having a telesales experience is an added advantage.
- Ability to close deal.
What We Offer:
- Competitive salary
- Opportunity to work with a dynamic and growing organization.
- Collaborative and supportive work environment.
- Professional development and growth opportunities.