Key Account Manager

2 weeks ago

Kaduna, Nigeria Fort Knox Outsourcing Full time

FORT KNOX OUTSOURCING - Our client, a Leading Commercial Bank (with offices on 3 continents), is recruiting suitable candidates to fill the position below: Job Title: Key Accounts Manager Location: Kaduna Job Type: Full time Department: Sales Net Monthly Salary – N285,000 Below are the roles and responsibilities but not limited to: He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue. Engaging with portfolio of merchants to introduce them to our products. Have a good understanding of the business's products or services and be able to advise others about them. Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners. Onboard and retain the merchants and nurture those key relationships over time. Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary. Coordinating pre-sales and post-sales follow up. Hit target quotas for set KPIs (Transaction value, volume, and revenue). To achieve their daily, weekly, and monthly target of transactions. To reactivate the inactive accounts by calling, and visiting them. Monitoring market trends and providing regular competitor feedback. Requirements Candidates should possess an HND, NCE, BSc qualification 4 - 6 years of experience as a Loan Officer/Merchant business. Ability to self-motivate and manage self. Good communication and interpersonal skills. Customer orientation and ability to adapt/respond to different characters. Benefits Base Salary: 285K per month (paid per month) Max Bonus: up to 1M per month (paid per week) KPIs and Bonus scheme: 1. Each increased # of Qualified POS (>750K transaction per week) from your team will warrant a N1,000 bonus 2. You get a bonus for POS in good standing with high transactions weekly 3. Up to 1M per month for top performers in the team. High chance to be promoted to associate / full regional managers (on payroll position) within 1 - 6 month for high performers

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