E-Banking Officer

3 months ago

FCT, Nigeria Trident Microfinance Bank Full time

Job Description:

focus is on enhancing customer experience and driving adoption of digital banking channels such as online banking, mobile banking, and digital payments.
Review onboarding documents and implement on the required platforms
Resolve all POS /USSD/online banking profile management issues
Token management and dispatch
Escalate issues requiring higher level of support
Merchant and corporate profile admin support on digital channels
Digital channel and monitoring

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