POS Technician

Job description
We are recruiting for POS technicians to facilitate our ability to offer multiple payment options, including Tap-to-Pay, USSD, Bank Transfers, Pinpad, POS System and Payment gateway. We are currently hiring below role in various locations;

Location: Adamawa, Kano, Abuja

Responsibilities:

Troubleshooting hardware and software issues.
Installing and configuring POS systems.
Setup, configure, and test hardware and software components
Provide telephone, remote, and on-site support for clients in order to provide quick resolution to problems
Maintain technical knowledge related to our suite of hardware and software product lines
Provide training to clients regarding software, hardware, and troubleshooting techniques.
Maintaining and upgrading POS systems.
Providing technical support to clients.

Requirements:

Expertise in Microsoft Office, various Windows operating systems, and networking
Experience in configuration, installation, training and support of hardware or software products.
Minimum 2years experience on a similar role
Previous experience with Agency banking business is a must.
Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
Must be willing to work some evenings and weekends as part of an emergency on-call rotation;
Good written and oral skills.
Ability to manage and prioritize multiple tasks while in the office or in the field
Good emotional intelligence and people management skill