POS System Technician

4 weeks ago

Abuja Kano Adamawa, Nigeria Outsource Global Technologies Limited Full time
Job Title: POS Technician

Job Description:

We are seeking a skilled POS Technician to join our team at Outsource Global Technologies Limited. As a POS Technician, you will play a crucial role in facilitating our ability to offer multiple payment options to our clients.

Key Responsibilities:

• Troubleshoot hardware and software issues related to POS systems
• Install and configure POS systems to ensure seamless functionality
• Set up, configure, and test hardware and software components to ensure optimal performance
• Provide telephone, remote, and on-site support to clients to resolve technical issues promptly
• Maintain technical knowledge related to our suite of hardware and software product lines
• Provide training to clients on software, hardware, and troubleshooting techniques
• Maintain and upgrade POS systems to ensure they remain up-to-date and efficient
• Provide technical support to clients to ensure their POS systems are running smoothly

Requirements:

• Expertise in Microsoft Office, various Windows operating systems, and networking
• Experience in configuration, installation, training, and support of hardware or software products
• Minimum 2 years of experience in a similar role
• Previous experience with Agency banking business is a must
• Good computer skills and knowledge of the Microsoft Office Suite (Excel, Word, and PowerPoint)
• Ability to work some evenings and weekends as part of an emergency on-call rotation
• Good written and oral communication skills
• Ability to manage and prioritize multiple tasks while in the office or in the field
• Good emotional intelligence and people management skills

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