Digital Marketplace Operations Executive

2 days ago


Lagos, Lagos, Nigeria Work in Nigeria Full time
Job Summary

We are seeking a highly motivated Digital Marketplace Operations Executive to join our team in Nigeria. The successful candidate will have excellent communication skills and be able to work effectively with cross-functional teams.

Key Responsibilities:
  • Manage organized documentation of all back-office processes and activities.
  • Ensure effective order processing, returns, and refunds management.
  • Oversee daily product sales and ensure accurate transaction reconciliation.
  • Resolve escalated customer complaints.
Requirements:
  • Bachelor's degree in Marketing, Business Administration, or related fields.
  • 3-8 years' experience in e-commerce back-office, sales, or marketing.
  • Strong understanding of system processes and systems operations.


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