Infrastructure Maintenance Technician

22 hours ago


Lagos, Lagos, Nigeria Covenworks Full time
About the Role

Covenworks seeks a highly skilled IT Support Intern to join our technical support department. In this role, you will be responsible for providing exceptional technical assistance to our staff and supporting the smooth operation of our internal systems.

Key Accountabilities:
  • Offer technical support to staff members via various channels.
  • Troubleshoot and resolve software, hardware, and network issues to minimize downtime.
  • Support the setup and configuration of new equipment, software installations, and system updates.
  • Maintain accurate and up-to-date internal IT documentation and knowledge bases.
  • Monitor and maintain computer systems and networks to prevent security breaches and optimize performance.
  • Collaborate with other teams to implement new technologies and improve existing processes.
Requirements and Qualifications:
  • A strong passion for IT support and troubleshooting.
  • Familiarity with common operating systems (Windows, macOS, Linux) and software applications.
  • Excellent problem-solving and communication skills, with the ability to work effectively in a remote environment.
  • A degree in Information Technology, Computer Science, or a related field is highly desirable.
What We Offer

Covenworks provides a dynamic and supportive work environment that fosters growth and development. As a valued member of our team, you can expect:

  • Ongoing training and professional development opportunities.
  • A collaborative and inclusive team culture.
  • The chance to work on challenging projects and contribute to the success of our company.


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